Title: Tagging Missing
Last modified: July 30, 2020

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# Tagging Missing

 *  Resolved [sophiamarietaylor](https://wordpress.org/support/users/sophiamarietaylor/)
 * (@sophiamarietaylor)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/tagging-missing/)
 * Hello!
 * When manually adding or even when it automatically gets added via our product
   subscription the user gets a new role added. We want to make sure they are tagged
   with their new role in MailChimp so that we can send them content specific to
   their new role. We have continued to try everything, yet is it still not tagging.
 * We also emailed in about the issue about 2 weeks ago
    Thanks so much for all 
   of your help!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftagging-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/tagging-missing/#post-13192933)
 * [@sophiamarietaylor](https://wordpress.org/support/users/sophiamarietaylor/) 
   we do have documentation on this [here](https://github.com/mailchimp/mc-woocommerce/wiki/Editing-Member-Tags),
   have you checked into that yet?
 * Seems as if when the orders are placed you should be able to tap into this tagging
   function but it’s a fairly advanced function so please take caution on that and
   test in a staging environment before you deploy in production.
 * If you still can’t accomplish this after looking into the hook, please let us
   know and we’ll try to recommend another approach.
 *  [wundermatics](https://wordpress.org/support/users/wundermatics/)
 * (@wundermatics)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/tagging-missing/#post-13198492)
 * Hi sophiamarietaylor,
 * I’m not 100% certain that I understand your exact use case, but if I read it 
   correctly you need a way to sync user roles in WordPress with MailChimp tags?
 * If so, we wrote a blog post about a no code solution to this a few weeks back
   titled “Syncing WordPress role with MailChimp tags”. The solution is based on
   the free tool WunderAutomation to set up automatic workflows and a premium add-
   on specifically for MailChimp.
 * Blog post:
    [https://www.wundermatics.com/2020/07/10/syncing-wordpress-role-with-mailchimp-tags/](https://www.wundermatics.com/2020/07/10/syncing-wordpress-role-with-mailchimp-tags/)
 * Would be fantastic if you’d leave a comment here or directly on the post to let
   us know if this is what you’re looking for.
 *  Plugin Author [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * (@ryanhungate)
 * [5 years, 9 months ago](https://wordpress.org/support/topic/tagging-missing/#post-13245450)
 * [@sophiamarietaylor](https://wordpress.org/support/users/sophiamarietaylor/) 
   just wanted to follow up with you to see if you needed help with the tagging 
   feature. It’s not that difficult to implement if you haven’t already. Let us 
   know if we can close this out as well.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Tagging Missing’ is closed to new replies.

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## Tags

 * [tagging](https://wordpress.org/support/topic-tag/tagging/)

 * 3 replies
 * 3 participants
 * Last reply from: [ryanhungate](https://wordpress.org/support/users/ryanhungate/)
 * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/tagging-missing/#post-13245450)
 * Status: resolved