Title: TCPDF_PARSER ERROR
Last modified: April 13, 2021

---

# TCPDF_PARSER ERROR

 *  [marcofrasson](https://wordpress.org/support/users/marcofrasson/)
 * (@marcofrasson)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/tcpdf_parser-error/)
 * Hello, I have files since last year that I sold 4x. This time, some files gave
   this error Custom Log: TCPDF_PARSER ERROR: PDF data was not read, either because
   the file doesn’t exist, is corrupted, or transfer timed out.

Viewing 1 replies (of 1 total)

 *  Plugin Author [Little Package](https://wordpress.org/support/users/littlepackage/)
 * (@littlepackage)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/tcpdf_parser-error/#post-14333633)
 * Hi [@marcofrasson](https://wordpress.org/support/users/marcofrasson/)
 * It sounds like you’re saying the file exists, but if TCPDF (an external library
   used by WaterWoo) doesn’t like your PDF, or your server can’t handle running 
   TCPDF, you may get that error. Try another, different PDF and see if you still
   get the error. If you do, things to look at (and we definitely [need much more information if you want further help](https://www.wpbeginner.com/beginners-guide/how-to-properly-ask-for-wordpress-support-and-get-it/))
   are: Was your PDF uploaded via the usual WooCommerce product file upload method?
   What is your server environment? What versions of WordPress and plugins are you
   using? What version of PHP are you using?

Viewing 1 replies (of 1 total)

The topic ‘TCPDF_PARSER ERROR’ is closed to new replies.

 * ![](https://ps.w.org/waterwoo-pdf/assets/icon.svg?rev=3301838)
 * [PDF Ink Lite - Free PDF Watermark & Password Protection](https://wordpress.org/plugins/waterwoo-pdf/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/waterwoo-pdf/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/waterwoo-pdf/)
 * [Active Topics](https://wordpress.org/support/plugin/waterwoo-pdf/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/waterwoo-pdf/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/waterwoo-pdf/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Little Package](https://wordpress.org/support/users/littlepackage/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/tcpdf_parser-error/#post-14333633)
 * Status: not resolved