Title: technical issue
Last modified: February 19, 2021

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# technical issue

 *  Resolved [lena839](https://wordpress.org/support/users/lena839/)
 * (@lena839)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/technical-issue-10/)
 * Hello,
    I noticed on my website radiation.org that i was not able to post new
   item for my block. I received and error. I contacted the theme maker and he suggested
   that i contact you as the error seems to stem from your plugin. See error below
   that i received from WordPress. Pleas advise on how I can fix this?
 *     ```
       ince WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.
   
       In this case, WordPress caught an error with one of your plugins, Page Builder by SiteOrigin.
   
       First, visit your website (https://www.radiation.org/) and check for any visible issues. Next, visit the page where the error was caught (https://www.radiation.org/wp-admin/post-new.php) and check for any visible issues.
   
       Please contact your host for assistance with investigating this issue further.
   
       If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.
   
       https://www.radiation.org/wp-login.php?action=enter_recovery_mode&rm_token=30GZDwSyyEt5F7F7C8Mp7A&rm_key=6Bne8HijmM2dtHR93GtGCb
   
       To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.
   
       When seeking help with this issue, you may be asked for some of the following information:
   
       WordPress version 5.6.1
   
       Current theme: Gaea Child Theme (version 1.0)
   
       Current plugin: Page Builder by SiteOrigin (version 2.11.8)
   
       PHP version 7.4.11
       ```
   
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftechnical-issue-10%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Aaron Evans](https://wordpress.org/support/users/soaevans/)
 * (@soaevans)
 * [5 years, 3 months ago](https://wordpress.org/support/topic/technical-issue-10/#post-14077053)
 * Hi Lena
 * Thanks for posting your question.
 * If you’re a semi-technical user you could perhaps enable error logging, here 
   is how [https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/](https://www.wpbeginner.com/wp-tutorials/how-to-set-up-wordpress-error-logs-in-wp-config/).
   Once error logging is setup you’ll be able to pull a much more detailed error
   message from the debug.log file located in your /wp-content/ folder. Is that 
   perhaps something you could try?

Viewing 1 replies (of 1 total)

The topic ‘technical issue’ is closed to new replies.

 * ![](https://ps.w.org/siteorigin-panels/assets/icon.svg?rev=2556869)
 * [Page Builder by SiteOrigin](https://wordpress.org/plugins/siteorigin-panels/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/siteorigin-panels/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/siteorigin-panels/)
 * [Active Topics](https://wordpress.org/support/plugin/siteorigin-panels/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/siteorigin-panels/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/siteorigin-panels/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [Aaron Evans](https://wordpress.org/support/users/soaevans/)
 * Last activity: [5 years, 3 months ago](https://wordpress.org/support/topic/technical-issue-10/#post-14077053)
 * Status: resolved