Title: Technical Issue
Last modified: October 15, 2024

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# Technical Issue

 *  Resolved [thewebmonk](https://wordpress.org/support/users/thewebmonk/)
 * (@thewebmonk)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/technical-issue-17/)
 * Hi,
 * I just received an email from WordPress saying “Your Site is Experiencing a Technical
   Issue”, it looks like it’s due to Security Shield?
 * I am pasting what the emails says below.
 * I had recently activated the two-factor activation and Security Admin protection,
   will I be locked out from my website should I deactivate your plugin? Must I 
   restore the initial settings before deactivating itr?
 * Thank you!
 * —
 * When seeking help with this issue, you may be asked for some of the following
   information:
   WordPress version 6.6.2Active theme: Astra Child (version 1.0.0)
   Current plugin: Shield Security (version 20.0.10)PHP version 7.4.33
 * Error Details
   =============An error of type E_ERROR was caused in line 38 of 
   the file /home3/enkismus/public_html/wp-content/plugins/wp-simple-firewall/src/
   lib/src/Rules/Processors/ResponseProcessor.php. Error message: Uncaught Error:
   Class ‘FernleafSystems\Wordpress\Plugin\Shield\Rules\Exceptions\NoSuchResponseHandlerException’
   not found in /home3/enkismus/public_html/wp-content/plugins/wp-simple-firewall/
   src/lib/src/Rules/Processors/ResponseProcessor.php:38Stack trace:#0 /home3/enkismus/
   public_html/wp-content/plugins/wp-simple-firewall/src/lib/src/Rules/RulesController.
   php(110): FernleafSystems\Wordpress\Plugin\Shield\Rules\Processors\ResponseProcessor-
   >run()#1 /home3/enkismus/public_html/wp-content/plugins/wp-simple-firewall/src/
   lib/src/Rules/RulesController.php(77): FernleafSystems\Wordpress\Plugin\Shield\
   Rules\RulesController->processRule(Object(FernleafSystems\Wordpress\Plugin\Shield\
   Rules\RuleVO))#2 /home3/enkismus/public_html/wp-content/plugins/wp-simple-firewall/
   src/lib/src/Controller/Controller.php(385): FernleafSystems\Wordpress\Plugin\
   Shield\Rules\RulesController->processRules()#3 /home3/enkismus/public_html/wp-
   content/plugins/wp-simple-firewall/plugin_init.php(37): FernleafSystems\Wordpress\
   Plugin\Shield\C
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftechnical-issue-17%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Jelena](https://wordpress.org/support/users/jmisic/)
 * (@jmisic)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/technical-issue-17/#post-18075998)
 * Hi,
 * You won’t be locked out. These features will be disabled once the plugin is deactivated,
   and there’s no need to restore settings before deactivating.
 * Regarding the error, it may be caused by missing or corrupted Shield files. You
   can try reinstalling it from a fresh .zip file. Download it here:
   [https://wordpress.org/plugins/wp-simple-firewall/](https://wordpress.org/plugins/wp-simple-firewall/)
 * To reinstall, first deactivate and delete Shield from your WP site’s admin area(
   Plugins page). Then, install it again using the downloaded .zip file and activate
   it.
   _(when you delete Shield, all your previously saved settings will remain 
   intact-stored in the database.)_
 * Hope this helps.
 *  Plugin Support [Jelena](https://wordpress.org/support/users/jmisic/)
 * (@jmisic)
 * [1 year, 7 months ago](https://wordpress.org/support/topic/technical-issue-17/#post-18092970)
 * Hi,
 * It’s been a week since we last heard from you. It seems like things are sorted
   out, so I’ll go ahead and close this thread. If that’s not the case or if you
   have more questions, feel free to continue the conversation.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Technical Issue’ is closed to new replies.

 * ![](https://ps.w.org/wp-simple-firewall/assets/icon-256x256.png?rev=3054572)
 * [Shield Security – Smart Bot Blocking, Brute-Force Login Protection & File Scanning](https://wordpress.org/plugins/wp-simple-firewall/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-simple-firewall/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-simple-firewall/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-simple-firewall/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-simple-firewall/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-simple-firewall/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Jelena](https://wordpress.org/support/users/jmisic/)
 * Last activity: [1 year, 7 months ago](https://wordpress.org/support/topic/technical-issue-17/#post-18092970)
 * Status: resolved