Title: Technical Issue
Last modified: June 18, 2019

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# Technical Issue

 *  Resolved [sneaky15](https://wordpress.org/support/users/larissaf15/)
 * (@larissaf15)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/technical-issue-6/)
 * I’ve managed to deactivate and delete the plugin from my site although I would
   like to activate it.
 * The below error was emailed to me:
    An error of type E_COMPILE_ERROR was caused
   in line 28 of the file D:\Data\Web\abbott-group.new\wp-content\plugins\imagify\
   inc\admin\heartbeat.php. Error message: Cannot redeclare _imagify_heartbeat_received()(
   previously declared in D:\Data\Web\abbott-group.new\wp-content\plugins\imagify\
   inc\deprecated\deprecated.php:1314)

Viewing 1 replies (of 1 total)

 *  Plugin Author [WP Media](https://wordpress.org/support/users/wp_media/)
 * (@wp_media)
 * [6 years, 11 months ago](https://wordpress.org/support/topic/technical-issue-6/#post-11648887)
 * Hi [@larissaf15](https://wordpress.org/support/users/larissaf15/)
 * This is the caching issue, as this file is removed from the plugin in the newest
   version. Can you try to clear your server’s cache and try again?
 * Best Regards

Viewing 1 replies (of 1 total)

The topic ‘Technical Issue’ is closed to new replies.

 * ![](https://ps.w.org/imagify/assets/icon-256x256.gif?rev=3452959)
 * [Imagify: Optimize Images for Top Speed (Compress & Convert to WebP/AVIF)](https://wordpress.org/plugins/imagify/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/imagify/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/imagify/)
 * [Active Topics](https://wordpress.org/support/plugin/imagify/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/imagify/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/imagify/reviews/)

 * 1 reply
 * 2 participants
 * Last reply from: [WP Media](https://wordpress.org/support/users/wp_media/)
 * Last activity: [6 years, 11 months ago](https://wordpress.org/support/topic/technical-issue-6/#post-11648887)
 * Status: resolved