Title: Technical problem
Last modified: November 12, 2023

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# Technical problem

 *  Resolved [vuzelime](https://wordpress.org/support/users/vuzelime/)
 * (@vuzelime)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/)
 * Since the last update of this plugin, my website has experienced a technical 
   problem and is unavailable. Could you provide a solution quickly please?

Viewing 9 replies - 1 through 9 (of 9 total)

 *  [royjemee](https://wordpress.org/support/users/royjemee/)
 * (@royjemee)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194766)
 * Please contact support from our plugin description: [https://wordpress.org/plugins/master-addons/](https://wordpress.org/plugins/master-addons/)
    -  This reply was modified 2 years, 6 months ago by [royjemee](https://wordpress.org/support/users/royjemee/).
 *  [royjemee](https://wordpress.org/support/users/royjemee/)
 * (@royjemee)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194769)
 * Can you also send a screenshot please?
 *  [oscarminipro](https://wordpress.org/support/users/oscarminipro/)
 * (@oscarminipro)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194786)
 * Last update break the full site. Site crush. Unavailable
 *  [royjemee](https://wordpress.org/support/users/royjemee/)
 * (@royjemee)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194792)
 * Hi [@oscarminipro](https://wordpress.org/support/users/oscarminipro/),
 * Sorry about the issue, please contact the support from our plugin description.
 *  Plugin Author [Liton Arefin](https://wordpress.org/support/users/litonice13/)
 * (@litonice13)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194925)
 * Hi [@oscarminipro](https://wordpress.org/support/users/oscarminipro/) & [@vuzelime](https://wordpress.org/support/users/vuzelime/),
 * Please check Description for Support. 
   We need to check the issue.
 * Thanks
 *  Thread Starter [vuzelime](https://wordpress.org/support/users/vuzelime/)
 * (@vuzelime)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194975)
 * I had to make a backup of yesterday’s version of the website because the website
   was no longer accessible. I had a white screen with an error message.
 *  Plugin Author [Liton Arefin](https://wordpress.org/support/users/litonice13/)
 * (@litonice13)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17194977)
 * Hi [@vuzelime](https://wordpress.org/support/users/vuzelime/),
   Please contact
   on our support (mentioned on Description), we’ll help you to solve your problem.
   We also need to understand about the problem so it will help others as well.
 * Thanks
 *  [royjemee](https://wordpress.org/support/users/royjemee/)
 * (@royjemee)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17195014)
 * Hi [@vuzelime](https://wordpress.org/support/users/vuzelime/) [@oscarminipro](https://wordpress.org/support/users/oscarminipro/)
 * We’ve find out the bug and fixed it. We’re releasing a new update now. Please
   update update the plugin via FTP or Cpanel and it will fix the issue.
 * Let us know, if you still face any issue.
 * Thank You
 *  [oscarminipro](https://wordpress.org/support/users/oscarminipro/)
 * (@oscarminipro)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17195301)
 * Thank you very much!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘Technical problem’ is closed to new replies.

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 * 9 replies
 * 4 participants
 * Last reply from: [oscarminipro](https://wordpress.org/support/users/oscarminipro/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/technical-problem-7/#post-17195301)
 * Status: resolved