Title: Temp file missing.
Last modified: November 11, 2021

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# Temp file missing.

 *  Resolved [biatsalu](https://wordpress.org/support/users/biatsalu/)
 * (@biatsalu)
 * [4 years, 7 months ago](https://wordpress.org/support/topic/temp-file-missing/)
 * Hi,
    I exported a .csv file from one website and tried to import the .csv into
   another website using this plugin and when I proceed I get the following error:“
   Temp file missing.” I don’t know what it could be, I think the file upload is
   failing? but in the previous step it says it was loaded.
 * > [View post on imgur.com](https://imgur.com/oJDRWVu)
 * > [View post on imgur.com](https://imgur.com/hBp5ZrT)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/temp-file-missing/#post-15074014)
 * Hi [@biatsalu](https://wordpress.org/support/users/biatsalu/),
 * We are able to import CSV on our test site successfully. Can you please share
   the fatal error log? Also, please try importing once again and check if the issue
   persists.
 *  [joseyaz](https://wordpress.org/support/users/joseyaz/)
 * (@joseyaz)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/temp-file-missing/#post-15093840)
 * Hello [@biatsalu](https://wordpress.org/support/users/biatsalu/)
    It happens 
   the same to me. It shows me the message “Temp file missing”. I’ve looked and 
   the file creates it, but it doesn’t seem to find it. This happens since the last
   update. I have gone back to previous versions, even Woocommerce, but there must
   be something left in the database that gives the same message both in Local and
   in production. I have looked for the .log but it does not generate it or I cannot
   find it. I have tried with the Sample_Users.csv and it gives the same error. 
   Thanks for the pluing, it has served me many times. Greetings Jose.
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/temp-file-missing/#post-15098275)
 * Hi @joseya [@biatsalu](https://wordpress.org/support/users/biatsalu/),
 * Can you please share your system report(Woocommerce>status>Get system report)
   so that we can check if there are any plugin conflicts.
 *  [joseyaz](https://wordpress.org/support/users/joseyaz/)
 * (@joseyaz)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/temp-file-missing/#post-15099124)
 * Thanks for answering. I have created a new installation in instaWP.io, installing
   one by one all the plugins that I have in my production installation, and it 
   does not happen there.
 * At first, it worked for me, but after the update of Woo to 5.9.0, a few days 
   ago, and that of your plugins has started to get that message that it cannot 
   find the temporary file.
 * In the database add the path of the temporary files? I can edit it to correct
   the problem.
 * Woocommerce/status:
 * > [import files](https://imgur.com/a/DNUEVpi)
 * Thanks
 *  Plugin Author [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * (@webtoffee)
 * [4 years, 6 months ago](https://wordpress.org/support/topic/temp-file-missing/#post-15113173)
 * Hi [@joseyaz](https://wordpress.org/support/users/joseyaz/),
 * Can you please try disabling all the plugins on your site except Woocommerce 
   and check the import so that we can check if it’s due to any plugin conflict.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Temp file missing.’ is closed to new replies.

 * ![](https://ps.w.org/users-customers-import-export-for-wp-woocommerce/assets/
   icon-256x256.gif?rev=3065206)
 * [Export and Import Users and Customers](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/users-customers-import-export-for-wp-woocommerce/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/)
 * [Active Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/users-customers-import-export-for-wp-woocommerce/reviews/)

 * 5 replies
 * 3 participants
 * Last reply from: [WebToffee](https://wordpress.org/support/users/webtoffee/)
 * Last activity: [4 years, 6 months ago](https://wordpress.org/support/topic/temp-file-missing/#post-15113173)
 * Status: resolved