Title: Template
Last modified: December 16, 2025

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# Template

 *  Resolved [jwjena](https://wordpress.org/support/users/jwjena/)
 * (@jwjena)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/template-77/)
 * All my galleries have used ‘Basic Thumbnails’ with
 * Customize Display Settings ‘NextGEN download gallery,
 * unfortunately, all links to galleries are off ([Not a valid template]).
 * How can I solve the Problem to enable user to download pictures?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftemplate-77%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Will Derichsweiler](https://wordpress.org/support/users/williamdersh/)
 * (@williamdersh)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/template-77/#post-18758493)
 * Hey [@jwjena](https://wordpress.org/support/users/jwjena/) ,
 * We found that the **[Not a valid template]** issue occurs either when using a
   custom template for you gallery layout **_or_** if you had a** Legacy (Old) Template**
   selected on a gallery.
 * Our team is aware of the issue and is actively working on a fix that will be 
   included in an upcoming update.
 * In the meantime, if you were not using a custom template for a gallery, then 
   you could you please be sure none of your galleries are using a Legacy Template?
 * To do this go to a page with a gallery using the **NextGEN Gallery Legacy block**
   > **Edit gallery** > **Customize Display Settings** > make sure the **Legacy 
   Template** is set to **Default**: [https://a.supportally.com/i/P2Hh1c](https://a.supportally.com/i/P2Hh1c)
 * I’ve marked this thread to reach out as soon as the update including the official
   fix for this has been released!
 * Thanks!
 *  Plugin Support [Will Derichsweiler](https://wordpress.org/support/users/williamdersh/)
 * (@williamdersh)
 * [5 months, 3 weeks ago](https://wordpress.org/support/topic/template-77/#post-18761503)
 * Hey [@jwjena](https://wordpress.org/support/users/jwjena/)
 * I wanted to let you know that we just released an update for Imagely that includes
   a fix for the **[Not a valid template] error**. 
 * Please be sure to update your NextGEN Gallery plugin to version** 4.0.3 **to 
   start seeing this addition. 
 * I hope this helps!
 * Thanks! 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

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to reply to this topic.

 * ![](https://ps.w.org/nextgen-gallery/assets/icon-256x256.png?rev=2083961)
 * [Photo Gallery, Sliders, Proofing and Themes - NextGEN Gallery](https://wordpress.org/plugins/nextgen-gallery/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/nextgen-gallery/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/nextgen-gallery/)
 * [Active Topics](https://wordpress.org/support/plugin/nextgen-gallery/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/nextgen-gallery/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/nextgen-gallery/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Will Derichsweiler](https://wordpress.org/support/users/williamdersh/)
 * Last activity: [5 months, 3 weeks ago](https://wordpress.org/support/topic/template-77/#post-18761503)
 * Status: resolved