terrible support

  • ap6y3jimm

    (@ap6y3jimm)


    4 years, 9 months ago

    I do not recommend this extension. Technical support does not work here. I tried to contact by any known means and there was no answer to any of them during the week. This despite the fact that I bought the PRO version.

Viewing 1 replies (of 1 total)
  • MM Aurangajeb

    (@aurangajeb)

    4 years, 8 months ago

    Hello @ap6y3jimm

    We are sorry about the fact that you didn’t get a swift response over the GitHub channel. The GitHub repo means to be a platform to raise any plugins issues, and our developer will look at the fact and patch it up with the release if that is a valid issue. We are not most frequent in the GitHub repo for the context “Support”.

    As you are a paid user so you would get a timely response on your message if you reached us through our contact page or support[at]wedevs.com to get a prompt response/support.

    Again, we are sorry, and we can relate to a situation when you feel that the service provider has ignored you. So please reach us through the respected channel to get the support we are there to help you.
    Regards.

Viewing 1 replies (of 1 total)

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