Title: Test doesn’t submit
Last modified: December 1, 2021

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# Test doesn’t submit

 *  Resolved [laserconnect](https://wordpress.org/support/users/laserconnect/)
 * (@laserconnect)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/test-doesnt-submit/)
 * Completed tests don’t seem to be submitting. The pop-up message displays the %
   achieved, but the learner is dropped back at the start page of the test and there
   is no trace of the test being completed in the CMS. Consequently, certificates
   are not being produces. This issue happens on occasions, but couldn’t determine
   a trigger. What could cause this issue and how do we fix it? Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftest-doesnt-submit%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Hope StylemixThemes](https://wordpress.org/support/users/hopestylemixthemes/)
 * (@hopestylemixthemes)
 * [4 years, 5 months ago](https://wordpress.org/support/topic/test-doesnt-submit/#post-15123777)
 * Hi [@laserconnect](https://wordpress.org/support/users/laserconnect/)
 * Thank you for reaching out to us!
 * Please make sure that you are using the latest plugin version, if not, update
   it. After, try to deactivate all 3rd party plugins, enable the default WordPress
   theme and re-check by clearing the cache.
 * Try and let us know how it goes for you
 * regards

Viewing 1 replies (of 1 total)

The topic ‘Test doesn’t submit’ is closed to new replies.

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## Tags

 * [certificates](https://wordpress.org/support/topic-tag/certificates/)

 * 1 reply
 * 2 participants
 * Last reply from: [Hope StylemixThemes](https://wordpress.org/support/users/hopestylemixthemes/)
 * Last activity: [4 years, 5 months ago](https://wordpress.org/support/topic/test-doesnt-submit/#post-15123777)
 * Status: resolved