Title: Test email error
Last modified: August 30, 2016

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# Test email error

 *  [simonjudd](https://wordpress.org/support/users/simonjudd/)
 * (@simonjudd)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/test-email-error-1/)
 * I have just installed Postman and added the settings that the email server guys
   have provided. The wizard has gone through but the test emails are failing, saying:
 * ATLAS [Home directory didnt exist: 543150,
    /websites/123reg/LinuxPackage25/no/
   uv/it/nouvita.co.uk/public_html]
 * Here are the results of the diagnostic test. Any help is welcome please …
 * OS: Linux linweb38.atlas.pipex.net 2.6.32-504.3.3.el6.x86_64 #1 SMP Wed Dec 17
   01:55:02 UTC 2014 x86_64
    HTTP User Agent: Mozilla/5.0 (Macintosh; Intel Mac 
   OS X 10_11) AppleWebKit/601.1.56 (KHTML, like Gecko) Version/9.0 Safari/601.1.56
   PHP: Linux 5.2.17 C PHP Dependencies: iconv=Yes, spl_autoload=Yes, openssl=Yes,
   sockets=Yes, allow_url_fopen=Yes, mcrypt=Yes WordPress: 4.2.5 en_US WordPress
   Theme: Thesis WordPress Plugins: Gravity Forms, Accordions, Add Posts to Pages,
   Akismet, Comprehensive Google Map Plugin, Cookie Law Info, Display Widgets, Easy
   Wysiwyg Style, Google Analyticator, Google XML Sitemaps, Pin It Button for Pinterest,
   Postman SMTP, Social Media Feather, UpdraftPlus – Backup/Restore WordPress wp_mail
   Filter(s): wp_staticize_emoji_for_email Postman: 1.6.24 Postman Sender Domain(
   Envelope|Message): nouvita.co.uk | nouvita.co.uk Postman Prevent Message Sender
   Override (Email|Name): No | No Postman Transport URI: smtp:none:plain://relay-
   hosting.secureserver.net:25 Postman Transport Status (Configured|Ready|Connected):
   Yes | Yes | Yes Postman Deliveries (Success|Fail): 0 | 0
 * [https://wordpress.org/plugins/postman-smtp/](https://wordpress.org/plugins/postman-smtp/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * (@jasonhendriks)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/test-email-error-1/#post-6670826)
 * > ATLAS [Home directory didnt exist: 543150,
   >  /websites/123reg/LinuxPackage25/
   > no/uv/it/nouvita.co.uk/public_html]
 * You’ll have to ask the ‘server guys’. I can’t help you with creating home directories
   on your server.

Viewing 1 replies (of 1 total)

The topic ‘Test email error’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/postman-smtp_7c7b78.svg)
 * [Postman SMTP Mailer/Email Log](https://wordpress.org/plugins/postman-smtp/)
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## Tags

 * [home directory](https://wordpress.org/support/topic-tag/home-directory/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jason Hendriks](https://wordpress.org/support/users/jasonhendriks/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/test-email-error-1/#post-6670826)
 * Status: not a support question