Title: Testing payment error Last modified: August 21, 2016 --- # Testing payment error * [ykket](https://wordpress.org/support/users/ykket/) * (@ykket) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/) * I am currently testing Woocommerce on my WordPress 3.7.1 environment using the WooShop Lite theme. I installed this plugin and am trying to perform a test transaction but am getting the following message: * Payment error:You must supply either a card or a customer id Transaction Error: Could not complete your payment * Any assistance would be great. Thanks * [http://wordpress.org/plugins/striper/](http://wordpress.org/plugins/striper/) Viewing 8 replies - 1 through 8 (of 8 total) * [Jared Cobb](https://wordpress.org/support/users/jaredcobb/) * (@jaredcobb) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415288) * I’m getting the same behavior in test mode. * WordPress 3.8 Striper 0.22 Testing locally on my sandbox Stripe is in Test Mode Using their test CC numbers * (also tried to downgrade to Striper 0.20) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415289) * **[@jaredcobb](https://wordpress.org/support/users/jaredcobb/)**: If you require assistance then, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome#Where_To_Post), please post your own topic. * [Jared Cobb](https://wordpress.org/support/users/jaredcobb/) * (@jaredcobb) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415296) * [@esmi](https://wordpress.org/support/users/esmi/): Good point, thanks. I was actually just adding an aside (to this thread) as a +1 since it’s the same issue. But in the future I’ll be sure to create a new thread for my instance. Thanks! * Plugin Author [Sean Voss](https://wordpress.org/support/users/seanvoss/) * (@seanvoss) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415310) * Hey Guys, * Can I get URLs to view your checkout? * There are generally two things that I’ve seen cause this. * One: The names of the checkout form are different, * Two: For some reason the inline javascript is removed from form. * In either case I can help you out, one way or another, but I need to have a look at the html in the page. * Cheers, * Sean * Thread Starter [ykket](https://wordpress.org/support/users/ykket/) * (@ykket) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415322) * Here is the link to mine. The shop is all in testing (domain, products,everything) and will eventually be moved to its own dedicated domain. [http://www.exoticagenda.com/shop](http://www.exoticagenda.com/shop). I just had to reinstall everything but still received the error. * Thanks * Plugin Author [Sean Voss](https://wordpress.org/support/users/seanvoss/) * (@seanvoss) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415334) * Hey ykket, * For some reason (and I have a theory) your javascript is being removed and the form is rebuilt multiple times during your checkout. * So long story short, your theme or implementation really wants to wipe the stripe. js javascript which makes this plugin work. * I was able to alter your plugin in place, I hope you don’t mind, but it should be working now. * I’ll release a version with an option to do what i did, which is re-bind to the cart at an interval. * Cheers, * Sean * [Jared Cobb](https://wordpress.org/support/users/jaredcobb/) * (@jaredcobb) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415335) * [@sean](https://wordpress.org/support/users/sean/) just FYI, your comments got me to thinking about the JavaScript in my theme. Turns out in my case I had enqueued jquery on my own separately and for some reason the plugin was trying to add its own jquery from the google cdn also. Once I sorted out that issue it started working again. Thanks. * Thread Starter [ykket](https://wordpress.org/support/users/ykket/) * (@ykket) * [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415337) * Great thanks I appreciate it. I am eventually going to be moving this store to its own domain, should I wait until the next version that has this option/fix in it? Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Testing payment error’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/striper.svg) * [Striper - Stripe Integration for WooCommerce](https://wordpress.org/plugins/striper/) * [Frequently Asked Questions](https://wordpress.org/plugins/striper/#faq) * [Support Threads](https://wordpress.org/support/plugin/striper/) * [Active Topics](https://wordpress.org/support/plugin/striper/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/striper/unresolved/) * [Reviews](https://wordpress.org/support/plugin/striper/reviews/) * 8 replies * 4 participants * Last reply from: [ykket](https://wordpress.org/support/users/ykket/) * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/testing-payment-error/#post-4415337) * Status: not resolved