Title: Text editor bug
Last modified: December 17, 2018

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# Text editor bug

 *  Resolved [starcaptain](https://wordpress.org/support/users/starcaptain/)
 * (@starcaptain)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/)
 * Unfortunately text editor has some issues after the last update. It’s impossible
   to run editor and even “Edit module content”-button is not active.
    Cache/history
   were cleared, apache-service restarted, plugin reactivated.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Contributor [Rocco Aliberti](https://wordpress.org/support/users/d4z_c0nf/)
 * (@d4z_c0nf)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/#post-10997015)
 * Hi [@starcaptain](https://wordpress.org/support/users/starcaptain/),
    thanks 
   for reporting this.
 * I’m actually unable to reproduce the issue, the text editor module works perfectly
   fine here with Nimble 1.4.0
 * Did you check for third party plugin conflicts, as suggested at the link below?
   
   [https://wordpress.org/support/topic/please-read-before-posting-71/](https://wordpress.org/support/topic/please-read-before-posting-71/)
 * Also, can you share your system info?
 * Thanks!
 *  Plugin Author [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * (@nikeo)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/#post-10997018)
 * Thanks for reporting your problem.
    I’m not able to reproduce it either on my
   end with the latest version of the plugin. as Rocco suggested it, can you include
   your system infos when creating your post. You’ll find them under Dashboard >
   Plugins > System Infos
 *  Thread Starter [starcaptain](https://wordpress.org/support/users/starcaptain/)
 * (@starcaptain)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/#post-10997662)
 * Hi [@nikeo](https://wordpress.org/support/users/nikeo/), [@d4z_c0nf](https://wordpress.org/support/users/d4z_c0nf/)
   
   Thanks for your reply. Of course, my third-party plugins are deactivated while
   testing. Maybe this screencast will help you: [https://drive.google.com/file/d/1WMG0NR8mMJ4wbHuUXQC_DJxt2-Pfgt7X/view](https://drive.google.com/file/d/1WMG0NR8mMJ4wbHuUXQC_DJxt2-Pfgt7X/view)
 * ### Begin System Infos (Generated 2018-12-17 11:54:46) ###
    ———— SITE INFO Site
   URL: [http://www.telestream.by](http://www.telestream.by) Home URL: [http://www.telestream.by](http://www.telestream.by)
   Multisite: No
 * ———— USER BROWSER
    Platform: Windows Browser Name: Chrome Browser Version: 71.0.3578.98
 * ———— WORDPRESS CONFIG
    WP Version: 5.0.1 Language: ru_RU Permalink Structure:
   Default Active Theme: Customizr 4.1.23 Show On Front: nothing ABSPATH: /var/www/
   html/telestream.by/ WP_DEBUG: Disabled WP Memory Limit: 40MB
 * ———— NIMBLE CONFIGURATION
    Version: 1.4.0 Upgraded From: 1.3.3 Started With: 
   1.3.3
 * ———— WP ACTIVE PLUGINS
    Nimble Builder: 1.4.0
 * ———— WP INACTIVE PLUGINS
    Akismet Anti-Spam: 4.1 Contact Form 7: 5.1 Hello Dolly:
   1.7.1 One Click Demo Import: 2.5.1 Regenerate Thumbnails: 3.0.2 Smart Slider 
   3: 3.3.11
 * ———— WEBSERVER CONFIG
    PHP Version: 5.6.38-0+deb8u1 MySQL Version: 5.5.62 Webserver
   Info: Apache/2.4.10 (Debian)
 * ———— PHP CONFIG
    Memory Limit: 256M Upload Max Size: 512M Post Max Size: 128M
   Upload Max Filesize: 512M Time Limit: 30 Max Input Vars: 1000 Display Errors:
   N/A PHP Arg Separator: & PHP Allow URL File Open: 1
 * ### End System Infos ###
    -  This reply was modified 7 years, 5 months ago by [starcaptain](https://wordpress.org/support/users/starcaptain/).
 *  Plugin Author [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * (@nikeo)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/#post-10999196)
 * OK thanks for the screencast.
    I’m concerned by this problem. I will need an 
   access to your WP admin to check your site. Can you contact me with [this form](https://presscustomizr.com/contact)?
   Thanks.
 *  Plugin Author [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * (@nikeo)
 * [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/#post-10999968)
 * Thanks for getting in touch by email [@starcaptain](https://wordpress.org/support/users/starcaptain/).
   As you explained it by email, this issue was apparently related to the following
   problem ( I’m sharing it here to help other users facing the same problem in 
   the future ) :
 * > There is some new information about my issue. I created new account for you
   > and decided to try it as an experiment. And everything works perfect with new
   > account, but there is still a problem with the old one (cache is cleared, I
   > even tried to do all manipulations from another computer). So I can solve my
   > problem by deleting my old user and creating new instead of it.
 * I set the ticket as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Text editor bug’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [presscustomizr](https://wordpress.org/support/users/nikeo/)
 * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/text-editor-bug-2/#post-10999968)
 * Status: resolved