Title: The content API does not read EANs Last modified: October 17, 2023 --- # The content API does not read EANs * Resolved [annette23](https://wordpress.org/support/users/annette23/) * (@annette23) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/) * I have problems to get Google to read EAN/GTIN values. My feed is made using the Content API. * I have both products without variation ( [https://glandine.com/product/karl-lagerfeld-230w3060/](https://glandine.com/product/karl-lagerfeld-230w3060/)) and products with variations ([https://glandine.com/product/adidas-stansmith/](https://glandine.com/product/adidas-stansmith/)) and each variant has its own EAN. - in EAN > Compatibility > I enabled Google Listings & Ads - in Google Listings & Ads > Attributes > I Created attribute rule, selected the “GTIN” attribute > and then selected _alg_ean * Despite these, Google cannot find GTINs. * I also wonder why in EAN > Tools > Copy from product SKU, after saving the checkbox is empty although I have just enabled it? * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-content-api-does-not-read-eans%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * [Moshtafizur](https://wordpress.org/support/users/moshtafizur01/) * (@moshtafizur01) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17133512) * Hi there, * I am really sorry to know you are experiencing problems. * Regarding the first issue, I have escalated this with our development team. They will get back to you as soon as they can. * Regarding the second issue, this is how the plugin was designed. The checkbox remains unchecked for some options in the plugin. But after clicking on the “ Save changes” button, did you get a notice like, “**EAN copied for 50 products( 89 total products)”? **If it appeared, then the EANs were copied from the product SKUs. * Kind regards, Moshtafizur * Thread Starter [annette23](https://wordpress.org/support/users/annette23/) * (@annette23) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17133973) * Thank you for your reply regarding my second question. After Saving the changes I don’t get any notice, but in spite of that the SKUs seem to be copied as EANs. Am I interpreting correctly that when new products are added, the SKUs need to be copied again, in other words the plugin doesn’t copy them automatically? * Kind regard * annette23 * [Moshtafizur](https://wordpress.org/support/users/moshtafizur01/) * (@moshtafizur01) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17135355) * Hi there, * > After Saving the changes I don’t get any notice, but in spite of that the SKUs > seem to be copied as EANs. * Then it might be a cache issue. * > Am I interpreting correctly that when new products are added, the SKUs need > to be copied again,  * Yes, you are right. If new products are added, the SKUs need to be copied again; the plugin doesn’t copy them automatically. That’s the reason why the option is not always enabled. You have to run it when you add new products. * Kind regards, Moshtafizur * Plugin Author [Algoritmika](https://wordpress.org/support/users/algoritmika/) * (@algoritmika) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17136549) * Hi, [@annette23](https://wordpress.org/support/users/annette23/), * Actually, you can enable automatic copying from SKU in “WooCommerce > Settings > EAN > Tools > Product Actions > Automatic actions”. Set the “New product” and“ Update product” options to “Copy from product SKU” there. * As for the problem with the “Google Listings & Ads” – could you please go to [your site’s Google Listings & Ads connection testing page](https://glandine.com/wp-admin/admin.php?page=connection-test-admin-page) and try “Sync All Products with Google Merchant Center”? * Thread Starter [annette23](https://wordpress.org/support/users/annette23/) * (@annette23) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17146797) * I really appreciate your help, because these problems have taken me a lot of time. Thanks a lot! * Plugin Author [Algoritmika](https://wordpress.org/support/users/algoritmika/) * (@algoritmika) * [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17146851) * Hi, [@annette23](https://wordpress.org/support/users/annette23/), * Happy to help. Let us know if you need anything else. * And if you like the plugin, please consider [leaving us a rating](https://wordpress.org/support/plugin/ean-for-woocommerce/reviews/). Viewing 6 replies - 1 through 6 (of 6 total) The topic ‘The content API does not read EANs’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/ean-for-woocommerce_dedeed.svg) * [EAN Barcode Generator for WooCommerce: UPC, ISBN & GTIN Inventory](https://wordpress.org/plugins/ean-for-woocommerce/) * [Support Threads](https://wordpress.org/support/plugin/ean-for-woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/ean-for-woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ean-for-woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ean-for-woocommerce/reviews/) * 6 replies * 3 participants * Last reply from: [Algoritmika](https://wordpress.org/support/users/algoritmika/) * Last activity: [2 years, 7 months ago](https://wordpress.org/support/topic/the-content-api-does-not-read-eans/#post-17146851) * Status: resolved