Title: The loopback request returned an unexpected http status code, 403.
Last modified: September 11, 2025

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# The loopback request returned an unexpected http status code, 403.

 *  Resolved [baymaxrmd](https://wordpress.org/support/users/baymaxrmd/)
 * (@baymaxrmd)
 * [9 months ago](https://wordpress.org/support/topic/the-loopback-request-returned-an-unexpected-http-status-code-403-2/)
 * Hello, I’ve encountered the following issue:
 * **“The loopback request returned an unexpected http status code, 403. This means
   that import of reviews will not be working as expected. If you would like to 
   use the import utility, please contact your hosting provider and request them
   to enable loopback requests for your site.”**
 * I have searched for solutions and followed the instructions provided on [https://help.cusrev.com/support/home](https://help.cusrev.com/support/home),
   but the problem still persists. I am not sure what exactly is causing it. I asked
   my hosting provider to check the server, and they confirmed that there are no
   server issues. Therefore, I do not understand why this problem occurs. I also
   enabled the debug log, but I did not find anything related to loopback requests.
 * I am still able to import products and other data on my website without any problems—
   only the review import function is not working. Since I am unable to resolve 
   this issue on my own, could you kindly advise me on how I can fix it?
 * Thank you in advance for your assistance.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-loopback-request-returned-an-unexpected-http-status-code-403-2%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [baymaxrmd](https://wordpress.org/support/users/baymaxrmd/)
 * (@baymaxrmd)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/the-loopback-request-returned-an-unexpected-http-status-code-403-2/#post-18638389)
 * I’ve found out what caused the problem. Thank you so much.
 *  Plugin Support [pistachio6321](https://wordpress.org/support/users/pistachio6321/)
 * (@pistachio6321)
 * [8 months, 4 weeks ago](https://wordpress.org/support/topic/the-loopback-request-returned-an-unexpected-http-status-code-403-2/#post-18638408)
 * Thank you for letting us know! Could you please tell us what was causing this
   problem?

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘The loopback request returned an unexpected http status code, 403.’ is
closed to new replies.

 * ![](https://ps.w.org/customer-reviews-woocommerce/assets/icon-256x256.png?rev
   =2532349)
 * [Customer Reviews for WooCommerce](https://wordpress.org/plugins/customer-reviews-woocommerce/)
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 * 2 replies
 * 2 participants
 * Last reply from: [pistachio6321](https://wordpress.org/support/users/pistachio6321/)
 * Last activity: [8 months, 4 weeks ago](https://wordpress.org/support/topic/the-loopback-request-returned-an-unexpected-http-status-code-403-2/#post-18638408)
 * Status: resolved