Title: The model does not exist
Last modified: February 7, 2024

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# The model does not exist

 *  Resolved [shoberman](https://wordpress.org/support/users/shoberman/)
 * (@shoberman)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/the-model-does-not-exist/)
 * I am trying to get the first chatbot working. I put in the right API keys and
   tried many different settings in the AI Engine, but I keep getting the error:
   From Open AI – The Model Does Not Exist. Anyone know how to fix this issue?

Viewing 1 replies (of 1 total)

 *  Plugin Support [Val Meow](https://wordpress.org/support/users/valwa/)
 * (@valwa)
 * [2 years, 4 months ago](https://wordpress.org/support/topic/the-model-does-not-exist/#post-17407849)
 * Hey [@shoberman](https://wordpress.org/support/users/shoberman/) ! 👋
 * The AI Engine doesn’t come with pre-built AI models. You need to connect with
   OpenAI. You don’t have to subscribe (like ChatGPT Plus), but you need to set 
   up your billing details on OpenAI. They offer their API services on a pay-as-
   you-go basis. If you decide to pay for ChatGPT Plus (which is totally optional),
   it’s a separate service and not required to use the API.
 * To access gpt-4 with the API services, you need your account to have already 
   spent more than $1 through the API. This isn’t related to AI Engine, but these
   are OpenAI’s limitations. Hope this helps! 😺

Viewing 1 replies (of 1 total)

The topic ‘The model does not exist’ is closed to new replies.

 * ![](https://ps.w.org/ai-engine/assets/icon-256x256.png?rev=3431928)
 * [AI Engine - The Chatbot, AI Framework & MCP for WordPress](https://wordpress.org/plugins/ai-engine/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Val Meow](https://wordpress.org/support/users/valwa/)
 * Last activity: [2 years, 4 months ago](https://wordpress.org/support/topic/the-model-does-not-exist/#post-17407849)
 * Status: resolved