Title: The plugin doesn’t recognize integration with NinjaForms Last modified: December 21, 2018 --- # The plugin doesn’t recognize integration with NinjaForms * Resolved [O_Breda](https://wordpress.org/support/users/o_breda/) * (@o_breda) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/) * Hi, * I’ve done the following things: 1. Updated all the plugins & WP to latest version. Created a MC account, a test list with two persons, custom fields, out of which only FName, LName & Email are mandatory. Created API Key, added to “MailChimp for WP” plugin. I am able to select from the dropdown of lists a list I created, so I think the integration works fine. 2. Created 3 different forms, added for each action “MailChimp” from “Emails & Actions” tab, also added “MailChimp opt- in” field, but also tried without it. 3. Deactivated / reactivated “NinjaForms” plugin and “MailChimp for WP” plugin. 4. I can see: – API Key + Connected in Green; – NF Plugin working fine (forms are sent, I receive the emails); – Here:/ wp-admin/admin.php?page=mailchimp-for-wp-integrations “Ninja Forms” is detected as a “Enabled integrations” * Despite all these, I get this message: “Ninja Forms integration Subscribe visitors from your Ninja Forms forms. To integrate with Ninja Forms, add the “MailChimp” action to one of your Ninja Forms forms.” I tried waiting for 30 minutes, refreshing, refreshing the list of subscribers. I tried putting the plugin on another web site. I tried reading the standard documentation, and a few of the questions on the form. It still doesn’t “see” the integration. * You can see the form “live” here: [http://bit.ly/2BDjXp4](http://bit.ly/2BDjXp4)( the MC field is: Receive email / SMS reminders for trial class) * Could you give me some hints on what I do wrong? * Thanks! * PS: I will only read your message at the beginning of January, so please enjoy your holidays! 🙂 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-plugin-doesnt-recognize-integration-with-ninjaforms%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11016734) * Hello, * Thanks for reaching out to us. * Please note that we do not show any further details in the “Ninja Forms” integration menu in the “MailChimp for WP > Integrations” section. The integration is taken care of directly from the Ninja forms. * When testing did the user get subscribed to the newsletter? * Thread Starter [O_Breda](https://wordpress.org/support/users/o_breda/) * (@o_breda) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11025805) * Hi, I understand. Thanks for clearing it out. No, the user didn’t get subscribed to the newsletter after clicking on the link. * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11032888) * Hello, * If you have any add-ons for Ninja forms, then can you please disable them and test again? Also, can you please share a screenshot of the Ninja form MailChimp settings? * Thread Starter [O_Breda](https://wordpress.org/support/users/o_breda/) * (@o_breda) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11032906) * Hi, thanks for the quick reply, I’ll respond within next week, likely. * Anonymous User * (@anonymized-15351932) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11038859) * Hi Developers * I just saw this post – I have exactly the same issue. * Posted yesterday with a similar topic. * My Ninja form is a Contact Us form. * Are you sure your plugin integrates with it? I understand that they offer Mailchimp integration for a fee so they may have disabled any free integrations via third party plugins. * Plugin Contributor [Harish Chouhan](https://wordpress.org/support/users/hchouhan/) * (@hchouhan) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11042963) * Hello @magicpowers, * We have not disabled any integrations. It’s still working and I just tested it. I am closing this topic and I would suggest replying to the earlier topic you created to which I just replied. * Thread Starter [O_Breda](https://wordpress.org/support/users/o_breda/) * (@o_breda) * [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11047780) * Hi, Harish, * Happy New Year! * Thank you very much for your help so far. * I have solved the problem, based on your question: “When testing did the user get subscribed to the newsletter? ” * I realised, when you asked, that the fact there is something wrong with the signup process. I’ve created a new list and managed to add new persons to the list, altough, initially, this didn’t work. * I then tried to make the original list work, but couldn’t do it. * I then created a new MailChimp account, a new list, and it worked great. * I have just an observation: 1. I have set in NinjaForms to have the date set as DD/MM/YYYY. 2. I have set the MailChimp default settings (account settings) to DD/MM/YYYY. 3. I have set the MailChimp field list settings (settings in the field) to DD/MM/YYYY. I have then added two fields, one as plain-text, another one as MM/DD/YYYY, just to test things. With the situation described above, when I add 10-02-2019 (10-February-2019), MailChimp sees this as 2nd of October 2019. What’s even more amazing is that it doesn’t even matter if the field is m/d or d/m (see the three fields created above). What I finally did is set the NinjaForms date as MM/DD/YYYY, even if it isn’t so. It works now, although I think it’s a bit strange. I wrote you about this not for a solution, but so you know about it. * You can see some screenshots: * > [View post on imgur.com](https://imgur.com/a/hUyDWAh) * Your questions: “If you have any add-ons for Ninja forms, then can you please disable them and test again?” No add-ons. * “Also, can you please share a screenshot of the Ninja form MailChimp settings?” See above, please. * Thank you for the plugin and your help! Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘The plugin doesn’t recognize integration with NinjaForms’ is closed to new replies. * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577) * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/) * [Frequently Asked Questions](https://wordpress.org/plugins/mailchimp-for-wp/#faq) * [Support Threads](https://wordpress.org/support/plugin/mailchimp-for-wp/) * [Active Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/mailchimp-for-wp/unresolved/) * [Reviews](https://wordpress.org/support/plugin/mailchimp-for-wp/reviews/) ## Tags * [integration](https://wordpress.org/support/topic-tag/integration/) * 7 replies * 3 participants * Last reply from: [O_Breda](https://wordpress.org/support/users/o_breda/) * Last activity: [7 years, 5 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-recognize-integration-with-ninjaforms/#post-11047780) * Status: resolved