Title: The plugin doesn’t work
Last modified: November 27, 2023

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# The plugin doesn’t work

 *  Resolved [skixd](https://wordpress.org/support/users/skixd/)
 * (@skixd)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-57/)
 * I have a problem with the plugin working. I have been using the plugin for 2 
   years and have had no problems before. Now I have a problem that after clicking
   Send, a circle pops up and tries to load. If I turn off Generate PDF using Contact
   Form 7, the form sends information. I have WordPress version 6.3.2 and Contact
   Form 7 version is 5.8.3

Viewing 1 replies (of 1 total)

 *  Plugin Author [ZealousWeb](https://wordpress.org/support/users/zealopensource/)
 * (@zealopensource)
 * [2 years, 6 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-57/#post-17235430)
 * Hello [@skixd](https://wordpress.org/support/users/skixd/),
 * Thank you for reaching out. I’ve verified that the WordPress version is 6.3.2,
   and the Contact Form 7 version is 5.8.3. As per my assessment, it appears to 
   be functioning correctly. I suggest temporarily deactivating all plugins to check
   if the issue may be related to a plugin configuration.
 * If you have any questions or run into additional challenges, please don’t hesitate
   to get in touch. I’m here to assist you.
 * Thank you,
   ZealousWeb

Viewing 1 replies (of 1 total)

The topic ‘The plugin doesn’t work’ is closed to new replies.

 * ![](https://ps.w.org/generate-pdf-using-contact-form-7/assets/icon-256x256.jpg?
   rev=3240636)
 * [Generate PDF using Contact Form 7](https://wordpress.org/plugins/generate-pdf-using-contact-form-7/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/generate-pdf-using-contact-form-7/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/generate-pdf-using-contact-form-7/)
 * [Active Topics](https://wordpress.org/support/plugin/generate-pdf-using-contact-form-7/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/generate-pdf-using-contact-form-7/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/generate-pdf-using-contact-form-7/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [ZealousWeb](https://wordpress.org/support/users/zealopensource/)
 * Last activity: [2 years, 6 months ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-57/#post-17235430)
 * Status: resolved