Title: The plugin doesn’t work!
Last modified: May 21, 2025

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# The plugin doesn’t work!

 *  Resolved [xaresnidian](https://wordpress.org/support/users/xaresnidian/)
 * (@xaresnidian)
 * [1 year ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-63/)
 * The plugin doesn’t work on the fron-end, the reviews doesn’t appear, the reviews
   also look broken inside the plugin settings. I use it in a lot of sites in Brazil,
   all of them with the same problem. Already tried turn off cache and all plugins
   that may affect it, but nothing works, please help!
 * Website example: [https://drjoaopaulobarenco.com.br/](https://drjoaopaulobarenco.com.br/)
 * In the plugin settings:
 * ![](https://i0.wp.com/i.postimg.cc/4yVPZyNr/Screenshot-2025-05-21-at-10-33-39.
   png?ssl=1)
 * In the live webiste:
 * ![](https://i0.wp.com/i.postimg.cc/MHmBdQGK/Screenshot-2025-05-21-at-10-41-23.
   png?ssl=1)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-plugin-doesnt-work-63%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Laca](https://wordpress.org/support/users/lacadev/)
 * (@lacadev)
 * [1 year ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-63/#post-18478739)
 * Hi there,
 * Thanks for reaching out and reporting this issue.
 * To help diagnose the problem you’re experiencing with the plugin, could you please
   do the following? On the page where the plugin is not working correctly (where
   the error occurs), press the F12 key on your keyboard to open the browser’s developer
   console. Please take a screenshot of the “Console” tab, showing any errors that
   appear there, and share it with us. 
   This will give us more insight into what
   might be going wrong.
 * Best regards, 
   Laca from Trustindex

Viewing 1 replies (of 1 total)

The topic ‘The plugin doesn’t work!’ is closed to new replies.

 * ![](https://ps.w.org/wp-reviews-plugin-for-google/assets/icon-256x256.png?rev
   =2721569)
 * [Widgets for Google Reviews](https://wordpress.org/plugins/wp-reviews-plugin-for-google/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-reviews-plugin-for-google/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-reviews-plugin-for-google/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [Laca](https://wordpress.org/support/users/lacadev/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/the-plugin-doesnt-work-63/#post-18478739)
 * Status: resolved