Title: The plugin end button does not work
Last modified: November 13, 2020

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# The plugin end button does not work

 *  [arnoldpopescu](https://wordpress.org/support/users/arnoldpopescu/)
 * (@arnoldpopescu)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/)
 * The plugin end button does not work.
    I configure the plugin until the last stage
   and when I finish the button does not work. Can someone help me? Thank you! Regards,
   Arnold Popescu
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-plugin-end-button-does-not-work%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 14 replies - 1 through 14 (of 14 total)

 *  [jengelsma](https://wordpress.org/support/users/jengelsma/)
 * (@jengelsma)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13659025)
 * I’m seeing the exact same problem. I get to the last screen in the setup sequence,
   the Finish button is disabled and I cannot complete.
 * The page is: [https://hudsonvillehoney.com](https://hudsonvillehoney.com)
 *  [ciaranmurray](https://wordpress.org/support/users/ciaranmurray/)
 * (@ciaranmurray)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13659189)
 * Having exactly the same issue and came here to report it. I can’t complete the
   last stage of the connection. The ‘Finish’ button is grey’d out. I had just updated
   the plugin to the latest version too before I setup, so it possibly is to do 
   with newest version>
 *  [sopuku](https://wordpress.org/support/users/sopuku/)
 * (@sopuku)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13659634)
 * same problem here.. i can;t finish setup because finish button is jus tgrey and
   i can;t finish setup and can’t use plugin… please fix that i really need this
   plugin
 *  [declicben](https://wordpress.org/support/users/declicben/)
 * (@declicben)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13659645)
 * Hello. I have the exact same problem and have come here to report it. Not possible
   to complete the configuration. I even tried with the old plugin that I have on
   another site (V 1.8) but it’s the same!
 *  [ciaranmurray](https://wordpress.org/support/users/ciaranmurray/)
 * (@ciaranmurray)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13659682)
 * FYI – I just got around this by uninstalling the plugin and using my page itself
   to generate the code in the settings. There’s a ‘Setup chat on my website’ button
   in the settings area that spits out some code to install on your site, does the
   same thing. Plugin only acts as a helper of sorts.
 *  [jengelsma](https://wordpress.org/support/users/jengelsma/)
 * (@jengelsma)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13659899)
 * So I switched to Chrome (from Safari) and re-did the setup and now the finish
   button on the last step was active for me. All is working now.
 * If you’re still having the problem maybe try a different browser?
 *  [danielcaines1994](https://wordpress.org/support/users/danielcaines1994/)
 * (@danielcaines1994)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13660099)
 * Having the exact same issues and I’ve tried mine on Safari & Opera and that didn’t
   help.
    Going to give it a go by adding the code manually…
 * Hopefully it works 🙂
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13660588)
 * Hi,
 * Thanks for the report. We are working on a fix right now. So far, our investigation
   shows that the issue is limited to select browsers only. Chrome browser seems
   to be working for other users.
 * Regards
    Facebook Team
 *  Thread Starter [arnoldpopescu](https://wordpress.org/support/users/arnoldpopescu/)
 * (@arnoldpopescu)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13660980)
 * I also tried chrome, it still doesn’t work
 *  [vojtechrichter](https://wordpress.org/support/users/vojtechrichter/)
 * (@vojtechrichter)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13661182)
 * Chrome doesn’t work for Mac OS X
 *  [jeffliong](https://wordpress.org/support/users/jeffliong/)
 * (@jeffliong)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13661632)
 * Chrome on macOS doesn’t work
 *  Plugin Author [Facebook](https://wordpress.org/support/users/facebook/)
 * (@facebook)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13663698)
 * Hi,
 * The update/fix has been deployed. Could you refresh/clear the browser cache and
   try going through the setup flow again?
 * Regards
    Facebook Team
 *  Thread Starter [arnoldpopescu](https://wordpress.org/support/users/arnoldpopescu/)
 * (@arnoldpopescu)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13663993)
 * Thank you!
 * Regards
    Arnold Popescu
 *  Thread Starter [arnoldpopescu](https://wordpress.org/support/users/arnoldpopescu/)
 * (@arnoldpopescu)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13663998)
 * It’s still a small problem, it doesn’t work on mozilla firefox

Viewing 14 replies - 1 through 14 (of 14 total)

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 * 14 replies
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 * Last reply from: [arnoldpopescu](https://wordpress.org/support/users/arnoldpopescu/)
 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/the-plugin-end-button-does-not-work/#post-13663998)
 * Status: not resolved