Title: The Plus Addon causing critical error(https://www.ezevelectric.com/) Last modified: December 30, 2024 --- # The Plus Addon causing critical error(https://www.ezevelectric.com/) * Resolved [dishasinghkvr](https://wordpress.org/support/users/dishasinghkvr/) * (@dishasinghkvr) * [1 year, 5 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/) * Dear Support Team, * I am encountering a critical error on my website due to the new plugin. Below is the error message: **Fatal error**: Uncaught Error: Class ‘Elementor\Core\ Schemes\Typography’ not found in /home/kgpnzvyrkyn2/public_html/wp-content/plugins/ theplus_elementor_addon/modules/widgets/tp_social_reviews.php:1258**/home/kgpnzvyrkyn2/ public_html/wp-content/plugins/theplus_elementor_addon/modules/widgets/tp_social_reviews. php** on line **1258** * There has been a critical error on this website. * Due to this plugin conflict, my website is not functioning properly and appears messy. You can review the current state of the site in the screenshots below: [https://drive.google.com/file/d/1pqXGQH2Kq8SAfDdDQnW6SXUiEamN4pqG/view?usp=sharing](https://drive.google.com/file/d/1pqXGQH2Kq8SAfDdDQnW6SXUiEamN4pqG/view?usp=sharing) [https://drive.google.com/file/d/1ewrnrB6IN7VVYrPEN4FQii9FfVWiGJPG/view?usp=sharing](https://drive.google.com/file/d/1ewrnrB6IN7VVYrPEN4FQii9FfVWiGJPG/view?usp=sharing) * This issue is severely impacting my website traffic, which continues to decline daily. * To temporarily mitigate the problem, I have deactivated the plugin on my website. However, this is not a permanent solution. I kindly request your immediate assistance in resolving this issue. * Thank you * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-plus-addon-causing-critical-errorhttps-www-ezevelectric-com%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [POSIMYTH](https://wordpress.org/support/users/posimyththemes/) * (@posimyththemes) * [1 year, 5 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18219438) * Hello [@dishasinghkvr](https://wordpress.org/support/users/dishasinghkvr/) * We apologize for the inconvenience. * Please ensure you are using the latest version (6.1.3) of The Plus Addons Pro and Free. * If the issue persists, kindly raise a ticket on our helpdesk, as the error appears to be related to the Social Review Pro widget. * Our team will assist you in every possible way. If you have any concerns, please let us know. * Best Regards. * Thread Starter [dishasinghkvr](https://wordpress.org/support/users/dishasinghkvr/) * (@dishasinghkvr) * [1 year, 5 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18220786) * Hello Sir, * I have verified that the plugin **The Plus Addons** is updated to the latest version (6.1.3). Please refer to the screenshot for confirmation: [https://prnt.sc/ql4kfebUkU3-](https://prnt.sc/ql4kfebUkU3-) * Additionally, I have tested both the before and after versions, but the issue persists. Could you please check at your end? I kindly request your immediate assistance in resolving this matter. * Thank you for your support. * Plugin Author [POSIMYTH](https://wordpress.org/support/users/posimyththemes/) * (@posimyththemes) * [1 year, 5 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18221419) * Hello [@dishasinghkvr](https://wordpress.org/support/users/dishasinghkvr/), Thank you for confirming the latest The Plus Addons free version. * As the Social Review Widget is part of our Pro features, please ensure that The Plus Addons Pro is updated to the latest version (6.1.3). * If the issue persists, we kindly request you to raise a ticket on our helpdesk: [https://store.posimyth.com/helpdesk/](https://store.posimyth.com/helpdesk/). Our team is here to assist you and will do everything possible to resolve the issue promptly. * Best Regards. * [joshuadsouza](https://wordpress.org/support/users/joshuadsouza/) * (@joshuadsouza) * [1 year, 5 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18229730) * Hello, * The Pro version doesn’t have an update button and its currently on version Version 5.0.11. We can’t use pro features, and we have paid for it as well. * Once we deactivate pro we can see the site properly, and once it’s activated the site is crash prone and can’t even be accessed on Elementor. Please Support - This reply was modified 1 year, 5 months ago by [joshuadsouza](https://wordpress.org/support/users/joshuadsouza/). * Plugin Author [POSIMYTH](https://wordpress.org/support/users/posimyththemes/) * (@posimyththemes) * [1 year, 5 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18229758) * Hello [@joshuadsouza](https://wordpress.org/support/users/joshuadsouza/) You will need to manually update the Pro version this time.. Refer to this doc guide– [https://theplusaddons.com/docs/fix-update-failed-download-failed-unauthorized-error/](https://theplusaddons.com/docs/fix-update-failed-download-failed-unauthorized-error/) * We highly recommend taking a backup of your site before proceeding with the update.. If you encounter any issues, please let us know. * Best Regards. * Thread Starter [dishasinghkvr](https://wordpress.org/support/users/dishasinghkvr/) * (@dishasinghkvr) * [1 year, 4 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18235677) * Hello Sir, Greetings! * I have confirmed that the Pro version is updated; however, I am still facing the same issue. Please refer to the screenshot below for further details: * [https://prnt.sc/oix7fVMXobBb](https://prnt.sc/oix7fVMXobBb) * ![](https://wordpress.org/b2166aa8-6cea-4eb9-af2e-e9a1c9b051a2) * Kindly review and let me know how to proceed. * Thank you! * Plugin Support [Divyang Chaudhary](https://wordpress.org/support/users/divyangposimyth/) * (@divyangposimyth) * [1 year, 4 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18235831) * Hello [@joshuadsouza](https://wordpress.org/support/users/joshuadsouza/) * The latest version of The Plus Addons for Elementor Pro is 6.1.4, while the version on the site is (5.1.6). Check this image – [https://prnt.sc/32iprmIEeSv1](https://prnt.sc/32iprmIEeSv1) * Please refer to the following doc guide, update the pro version and check? * Doc guide: [https://theplusaddons.com/docs/fix-update-failed-download-failed-unauthorized-error/](https://theplusaddons.com/docs/fix-update-failed-download-failed-unauthorized-error/) * If the issue persists, please reach out to our [Helpdesk](https://store.posimyth.com/helpdesk/). Our team will look into this. Note: This support forum is for the free plugin. We encourage you to visit our helpdesk for support with the pro version. As per [WordPress Community Support Guidelines](https://wordpress.org/support/guidelines/), we cannot provide support for any commercial version of the plugin here. * Best Regards. * Plugin Support [Divyang Chaudhary](https://wordpress.org/support/users/divyangposimyth/) * (@divyangposimyth) * [1 year, 4 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18253529) * Hello @dishasinghkvr * It’s been a while since we last heard from you. I hope the solution has been worked for you. We are marking this ticket as resolved now. * If you encounter any further issues or have any concerns, please open a new thread. * Thank You. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘The Plus Addon causing critical error(https://www.ezevelectric.com/)’ is closed to new replies. * ![](https://ps.w.org/the-plus-addons-for-elementor-page-builder/assets/icon-256x256. gif?rev=2698100) * [The Plus Addons for Elementor - Addons for Elementor, Page Templates, Widgets, Mega Menu, WooCommerce](https://wordpress.org/plugins/the-plus-addons-for-elementor-page-builder/) * [Frequently Asked Questions](https://wordpress.org/plugins/the-plus-addons-for-elementor-page-builder/#faq) * [Support Threads](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/) * [Active Topics](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/unresolved/) * [Reviews](https://wordpress.org/support/plugin/the-plus-addons-for-elementor-page-builder/reviews/) * 10 replies * 4 participants * Last reply from: [Divyang Chaudhary](https://wordpress.org/support/users/divyangposimyth/) * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/the-plus-addon-causing-critical-errorhttps-www-ezevelectric-com/#post-18253529) * Status: resolved