Title: The problem has returned
Last modified: June 6, 2020

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# The problem has returned

 *  [HRUOD](https://wordpress.org/support/users/hruod/)
 * (@hruod)
 * [6 years ago](https://wordpress.org/support/topic/the-problem-has-returned/)
 * The problem has returned. Any changes made to the chat settings, lose the custom
   settings.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-problem-has-returned%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [HRUOD](https://wordpress.org/support/users/hruod/)
 * (@hruod)
 * [6 years ago](https://wordpress.org/support/topic/the-problem-has-returned/#post-12947259)
 * I customized the color of the chat on the page with the standard colors of the
   website. Any changes to the 3CX settings, the background color of the chat icon
   will disappear.
 *  Thread Starter [HRUOD](https://wordpress.org/support/users/hruod/)
 * (@hruod)
 * [6 years ago](https://wordpress.org/support/topic/the-problem-has-returned/#post-12947263)
 * When that happens, I have to back up the website.
 *  [amirpandzic](https://wordpress.org/support/users/amirpandzic/)
 * (@amirpandzic)
 * [6 years ago](https://wordpress.org/support/topic/the-problem-has-returned/#post-12949827)
 * I also have same problem for now I quick fixed it with css in child theme those
   are the classes that I needed to change .wplc-color-bg-1, .wplc-color-bg-2, .
   wplc-color-bg-3, .wplc-color-bg-4
    Problem as I see it is that the color in plugins
   css is not imported as it should there is a mistake becouse there is space in
   hex color.
 * Exemple of how it’s saved black in backend background-color:’# 000000′; and that
   space is making the problem.
 * I hope I helped you a little before they correct the problem.
 *  Thread Starter [HRUOD](https://wordpress.org/support/users/hruod/)
 * (@hruod)
 * [6 years ago](https://wordpress.org/support/topic/the-problem-has-returned/#post-12954090)
 * Thank you amirpandzic!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘The problem has returned’ is closed to new replies.

 * ![](https://ps.w.org/wp-live-chat-support/assets/icon-256x256.png?rev=2405258)
 * [3CX Free Live Chat, Calls & Messaging](https://wordpress.org/plugins/wp-live-chat-support/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-live-chat-support/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-live-chat-support/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-live-chat-support/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-live-chat-support/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-live-chat-support/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [HRUOD](https://wordpress.org/support/users/hruod/)
 * Last activity: [6 years ago](https://wordpress.org/support/topic/the-problem-has-returned/#post-12954090)
 * Status: not resolved