Hi @naijapluz,
It looks like there might be a conflict between the Dokan and the site theme or another plugin. To troubleshoot this, please try the below-described steps.
- Please deactivate all plugins except the Dokan and WooCommerce.
If the above method doesn’t resolve your problem, go for the next.
- Switched to any default theme like Twenty Twenty or Storefront.
- Clear your site cache as well as the browser cache and try the process again.
You can follow this third-party article to trace the conflict.
Kindly, let us know if you are still having the problem.
Thanks!
After deactivating Dokan plugin the registration submits button starts to function properly.
Still gives me the same problem after changing the theme. Is there a way you can pinpoint where the error is coming from in Dokan plugin?
Hi @naijapluz,
I have checked the registration form through the link you shared, and it seems the form is coming from your theme.
It looks like that you are using the HomeRadar theme, and I would like to inform you that the compatibility with the HomeRadar theme with Dokan is unavailable.
Since the HomeRadar theme is a third-party plugin, and hosting in a premium private repository, we do not have any control over it.
In that case, please contact the respective theme support for help.
Thanks!
Hi @naijapluz,
You are welcome :). Since the issue has been detected as a third-party theme issue and suggested to contact the theme support – so I am going to mark this topic as resolved.
If you have any further queries, feel free to create a new topic.
Thanks!
