Title: The request failed error
Last modified: April 27, 2018

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# The request failed error

 *  [itarfand](https://wordpress.org/support/users/itarfand/)
 * (@itarfand)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/the-request-failed-error/)
 * Hi. When I want to search with this plugin, most of time it shows this error:
   
   The request failed. Please check your connection! Status: 404 What should I do?
   site: [https://itarfand.com](https://itarfand.com)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-request-failed-error%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [wpdreams](https://wordpress.org/support/users/wpdreams/)
 * (@wpdreams)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/the-request-failed-error/#post-10224212)
 * Hi,
 * It happens, because the ajax handler is not accessible on your server, possibly
   because of an incorrect .htaccess rule.
 * You can test it by visiting this URL on your site _yoursite.com/wp-admin/admin-
   ajax.php_
 * If it works correctly, it should return a simple white page with a 0, like so:
   [https://i.imgur.com/JCAAIvE.png](https://i.imgur.com/JCAAIvE.png)
 * Also, make sure this option is turned off, once you fixed that issue: [https://i.imgur.com/zhEUUew.png](https://i.imgur.com/zhEUUew.png)
 * Best regards,
    Ernest M.
 *  [Filipe Costa](https://wordpress.org/support/users/filipecostacom/)
 * (@filipecostacom)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/the-request-failed-error/#post-10263386)
 * Same issue but the error is:
    The request failed. Please check your connection!
   Status: 500
 * I tested it by going to yoursite.com/wp-admin/admin-ajax.php and it shows me 
   0
 * So i remembered i recently changed my site to PHP 7.1 instead of 7.0 that i was
   using before, and voilá, i fixed the problem by reverting to PHP 7.0.
 * One last question, if i mark “Use custom ajax handler” as ON the explanation 
   is “Usually it has great performance impact.” Does that mean that if turned ON
   will have better or worse performance?
 * Thanks!
    -  This reply was modified 8 years, 1 month ago by [Filipe Costa](https://wordpress.org/support/users/filipecostacom/).

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘The request failed error’ is closed to new replies.

 * ![](https://ps.w.org/ajax-search-lite/assets/icon-256x256.png?rev=3192672)
 * [Ajax Search Lite - Live Search & Filter](https://wordpress.org/plugins/ajax-search-lite/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ajax-search-lite/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ajax-search-lite/)
 * [Active Topics](https://wordpress.org/support/plugin/ajax-search-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ajax-search-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/ajax-search-lite/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [Filipe Costa](https://wordpress.org/support/users/filipecostacom/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/the-request-failed-error/#post-10263386)
 * Status: not resolved