Title: The seat number doesn’t decrease after bank transfer method
Last modified: December 2, 2020

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# The seat number doesn’t decrease after bank transfer method

 *  Resolved [mestarh](https://wordpress.org/support/users/mestarh/)
 * (@mestarh)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/)
 * Hi,
    I’d like to decrease seat number after book if I select bank transfer as
   a pay method. Now if I choose this method the seat number is still the same –
   the status for the order is ‘on-hold’. In mep_functions.php file I’ve changed
   for something like that:
 *  if($order->has_status( ‘on-hold’ )) {
    //change_attandee_order_status($order_id,’
   publish’,’trash’,’on-hold’); //change_attandee_order_status($order_id,’publish’,’
   publish’,’on-hold’);
 *  change_attandee_order_status($order_id,’publish’,’trash’,’completed’);
    change_attandee_order_status(
   $order_id,’publish’,’publish’,’completed’); change_extra_service_status($order_id,’
   publish’,’trash’,’completed’); change_extra_service_status($order_id,’publish’,’
   publish’,’completed’); do_action(‘mep_wc_order_status_change’,$order_status,$
   event_id,$order_id); }
 * It works – the seat number is decreasing after booking but when I receive the
   payment and change the order status to completed the seat number back to previous
   number (so someone can still buy tickets).
    Can You help me?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [mestarh](https://wordpress.org/support/users/mestarh/)
 * (@mestarh)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/#post-13736721)
 * Now I changed the mep_ticket_type_sold function and add on-hold status to check:
 * ,array(
    ‘relation’ => ‘OR’, array( ‘key’ => ‘ea_order_status’, ‘value’ => ‘processing’,‘
   compare’ => ‘=’ ), array( ‘key’ => ‘ea_order_status’, ‘value’ => ‘completed’,‘
   compare’ => ‘=’ ), array( ‘key’ => ‘ea_order_status’, ‘value’ => ‘on-hold’, ‘
   compare’ => ‘=’ ) )
 * It should works?
 *  Thread Starter [mestarh](https://wordpress.org/support/users/mestarh/)
 * (@mestarh)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/#post-13736748)
 * Still doesn’t work as supposed to…
    After change to completed in attendee list:
   Ticket No Full Name Ticket Event 31130311304 test test
 * The ticket and event is empty… when I click sync data button it works.
    Do You
   know why those values had cleared after I change order status to completed ?
    -  This reply was modified 5 years, 6 months ago by [mestarh](https://wordpress.org/support/users/mestarh/).
    -  This reply was modified 5 years, 6 months ago by [mestarh](https://wordpress.org/support/users/mestarh/).
    -  This reply was modified 5 years, 6 months ago by [mestarh](https://wordpress.org/support/users/mestarh/).
    -  This reply was modified 5 years, 6 months ago by [mestarh](https://wordpress.org/support/users/mestarh/).
 *  Plugin Contributor [Md. Abdullah Al Mahim](https://wordpress.org/support/users/aamahin/)
 * (@aamahin)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/#post-13738416)
 * Hello [@mestarh](https://wordpress.org/support/users/mestarh/)
 * Thanks for your detailed message, First, Please update the PDF and Form Builder
   addon to the latest version which is released yesterday (Version: 3.70) which
   will fix the value cleared issue after order status changed.
 * Currently, Only Processing & Completed status will reduce seat, Bank Transfer
   create by default on-hold status which is the cause not reduce, but we are now
   working on this issue, we are adding a new setting for seat reduce status in 
   the event settings section, so you can set which status you want to reduce seat.
   This feature will be released in the next week. Please allow us some time.
 * Thanks & Regards.
 *  Thread Starter [mestarh](https://wordpress.org/support/users/mestarh/)
 * (@mestarh)
 * [5 years, 5 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/#post-13876446)
 * Hi,
    Did You add the new setting for seat reduce status in the event settings
   section? Because I Cannot find it…
 *  [joncon62](https://wordpress.org/support/users/joncon62/)
 * (@joncon62)
 * [5 years, 2 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/#post-14199901)
 * I’m also looking for a way to decrease the seat count for status = on-hold. This
   is the default status for BACS (Bank) or Cheque transaction. How do I change 
   the setting to do this?

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘The seat number doesn’t decrease after bank transfer method’ is closed
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 * 5 replies
 * 3 participants
 * Last reply from: [joncon62](https://wordpress.org/support/users/joncon62/)
 * Last activity: [5 years, 2 months ago](https://wordpress.org/support/topic/the-seat-number-doesnt-decrease-after-bank-transfer-method/#post-14199901)
 * Status: resolved