Title: The START button doesn’t react
Last modified: February 21, 2022

---

# The START button doesn’t react

 *  Resolved [lekcjeang](https://wordpress.org/support/users/lekcjeang/)
 * (@lekcjeang)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/the-start-button-doesnt-react/)
 * Hello! I installed the plugin two days ago and spent a lot of time trying to 
   create a test. After all – I notice that sometimes, even if I refresh the page–
   the START button of the test doesn’t react and is not clickable. I add the option
   to wide the quiz and sometimes when I clicked on this before I click start – 
   it works… I set the password – it also help for the first “start” of the quiz
   but after 10 minutes and refreshing page – the quiz doesn’t work at all. Now 
   I install the latest version and START button is still not clickable. I don’t
   know what should I do… Please help because I need something like that to my students.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthe-start-button-doesnt-react%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/the-start-button-doesnt-react/#post-15390222)
 * Dear [@lekcjeang](https://wordpress.org/support/users/lekcjeang/),
 * Thank you for the topic.
 * We have checked your website and noticed that you are currently using the **WP-
   Optimize (gzip)** and **Autoptimize** Cache plugins.
 * See the screenshot: [https://ibb.co/p0DbM9K](https://ibb.co/p0DbM9K)
 * Also, we have opened your Console and noticed the **JavaScript error** there.
   
   Because of that error, our scripts can’t normally work.
 * When opened the file we noticed that there is a plugin with the **SFSI prefix**.
 * See the screenshot: [https://ibb.co/9qPBhQh](https://ibb.co/9qPBhQh)
 * Most presumably, it is a Social Media Plugin.
    As you have combined and minified
   all the JavaScript files in one file, the conflict occurred for you.
 * So, firstly, please **clear all the caches**.
 * After that, if the problem persists for you, please deactivate the Social Media
   Plugin.
 * Then check, if the problem was connected with that plugin, and, after deactivating
   it, everything starts to work fine for you, get in touch with their Support Team
   so that they can help you to solve the problem in this regard.
 * Thank you.
 *  Thread Starter [lekcjeang](https://wordpress.org/support/users/lekcjeang/)
 * (@lekcjeang)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/the-start-button-doesnt-react/#post-15391343)
 * Hello. Thank you for your answer. I did everything step by step and finally it’s
   ok. I deleted social plugins and also turn off optimizer but something is wrong
   with the cookies. I mean that my online test and start button only react after
   cleaning the cookies. If I use chrome browser and gather cookies and try to start
   the test… the button still doesn’t react. If I try to do it in incognito – it
   works… What I should do now? I set the password because I need it.
 *  Plugin Support [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * (@hyenokian)
 * [4 years, 3 months ago](https://wordpress.org/support/topic/the-start-button-doesnt-react/#post-15391526)
 * Dear [@lekcjeang](https://wordpress.org/support/users/lekcjeang/),
 * Thank you for your reply.
 * We have checked and noticed that everything works fine in this regard on our 
   end.
    We checked the case with the Google browser and everything worked fine 
   for us.
 * Also, we have checked this case again and noticed that the **WP-Optimize Cache
   Plugin** is still active for you.
 * So, please **clear all the caches** and try to check this case with another browser.
 * Then, let us know about the outcome.
 * Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘The START button doesn’t react’ is closed to new replies.

 * ![](https://ps.w.org/quiz-maker/assets/icon-256x256.png?rev=2174282)
 * [Quiz Maker by AYS](https://wordpress.org/plugins/quiz-maker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/quiz-maker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/quiz-maker/)
 * [Active Topics](https://wordpress.org/support/plugin/quiz-maker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/quiz-maker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/quiz-maker/reviews/)

## Tags

 * [start button](https://wordpress.org/support/topic-tag/start-button/)

 * 3 replies
 * 2 participants
 * Last reply from: [Jasmine](https://wordpress.org/support/users/hyenokian/)
 * Last activity: [4 years, 3 months ago](https://wordpress.org/support/topic/the-start-button-doesnt-react/#post-15391526)
 * Status: resolved