Title: theme builder Last modified: August 27, 2020 --- # theme builder * [cebesten](https://wordpress.org/support/users/cebesten/) * (@cebesten) * [5 years, 9 months ago](https://wordpress.org/support/topic/theme-builder-4/) * After updating Elementor to the version 3, I can go to the screen of theme builder but after clicking on it appears an error window with the message “Theme Builder could not be loaded” * I changed the theme, rebuild css and sync library, activated the safe mode but still same issue * == Server Environment == Operating System: Linux Software: Apache MySQL version: Percona Server (GPL), Release 23, Revision 500fcf5 v5.7.23-23 PHP Version: 7.2.33 PHP Max Input Vars: 1000 PHP Max Post Size: 6540M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected * == WordPress Environment == Version: 5.1.6 Site URL: [https://lmestudio.com](https://lmestudio.com) Home URL: [https://lmestudio.com](https://lmestudio.com) WP Multisite: No Max Upload Size: 6 GB Memory limit: 6540M Permalink Structure: /%year%/%monthnum%/% day%/%postname%/ Language: en-US Timezone: 0 Debug Mode: Inactive * == Theme == Name: Twenty Sixteen Version: 1.6 Author: the WordPress team Child Theme: No * == User == Role: administrator WP Profile lang: en_US User Agent: Mozilla/5.0( Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.105 Safari/537.36 OPR/70.0.3728.106 * == Active Plugins == Elementor Version: 3.0.2 Author: Elementor.com * Elementor Pro Version: 3.0.1 Author: Elementor.com * WP Cerber Security, Anti-spam & Malware Scan Version: 8.6.7 Author: Cerber Tech Inc. * == Elements Usage == * wp-post : 0 heading : 1 image : 1 * == Log == * Log: showing 20 of 412020-08-13 07:09:24 [info] Elementor/Upgrades – _v_2_7_1_remove_old_usage_data Start 2020-08-13 07:09:24 [info] Elementor/Upgrades – _v_2_7_1_remove_old_usage_data Finished 2020-08-13 07:09:24 [info] Elementor/Upgrades – _v_2_7_1_recalc_usage_data Start 2020-08-13 07:09:24 [info] Elementor/Upgrades – _v_2_7_1_recalc_usage_data Finished 2020-08-13 07:09:25 [info] Elementor/Upgrades – _v_2_8_3_recalc_usage_data Start 2020-08-13 07:09:25 [info] Elementor/Upgrades – _v_2_8_3_recalc_usage_data Finished 2020-08-13 07:09:25 [info] Elementor data updater process has been completed.[ array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.11’, ‘to’ => ‘3.0.0-beta5’, )] 2020-08-27 03:56:30 [info] Elementor data updater process has been queued. [array(‘ plugin’ => ‘Elementor’, ‘from’ => ‘3.0.0-beta5’, ‘to’ => ‘3.0.2’, )] 2020-08- 27 03:56:31 [info] elementor::elementor_updater Started 2020-08-27 03:56:31 [ info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Start 2020-08- 27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_general_settings_to_kit Finished 2020-08-27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Start 2020-08-27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_default_colors_to_kit Finished 2020-08-27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Start 2020-08-27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_saved_colors_to_kit Finished 2020-08-27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Start 2020-08-27 03:56:31 [info] Elementor/Upgrades – _v_3_0_0_move_default_typography_to_kit Finished 2020-08-27 03:56:31 [info] Elementor data updater process has been completed.[ array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘3.0.0-beta5’, ‘to’ => ‘3.0.2’, )] 2020-08-27 03:56:36 [info] Elementor data updater process has been completed.[ array ( ‘plugin’ => ‘Elementor Pro’, ‘from’ => ‘3.0.0-beta2’, ‘to’ => ‘3.0.0’,)] 2020-08-27 04:07:40 [info] Elementor data updater process has been completed.[ array ( ‘plugin’ => ‘Elementor Pro’, ‘from’ => ‘3.0.0’, ‘to’ => ‘3.0.1’, )] * PHP: showing 1 of 1PHP: 2020-08-13 06:51:55 [notice X 20][/home4/lmestudi/public_html/ wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown()‘,)] * \` * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-builder-4%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ The topic ‘theme builder’ is closed to new replies. * ![](https://ps.w.org/elementor/assets/icon-256x256.gif?rev=3444228) * [Elementor Website Builder - more than just a page builder](https://wordpress.org/plugins/elementor/) * [Frequently Asked Questions](https://wordpress.org/plugins/elementor/#faq) * [Support Threads](https://wordpress.org/support/plugin/elementor/) * [Active Topics](https://wordpress.org/support/plugin/elementor/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/elementor/unresolved/) * [Reviews](https://wordpress.org/support/plugin/elementor/reviews/) * 0 replies * 1 participant * Last reply from: [cebesten](https://wordpress.org/support/users/cebesten/) * Last activity: [5 years, 9 months ago](https://wordpress.org/support/topic/theme-builder-4/) * Status: not resolved