Title: Theme compatibility
Last modified: October 19, 2022

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# Theme compatibility

 *  Resolved [fbot](https://wordpress.org/support/users/fbot/)
 * (@fbot)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/)
 * Hi, I’m using the Woodmart theme. Whenever I add a CFF to a product page, my 
   product swatch tooltips stop working.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-compatibility-69%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16113647)
 * Hello [@fbot](https://wordpress.org/support/users/fbot/)
 * Analyzing the screenshot, it looks like both the theme and plugin are using jQuery
   Tooltips, but probably different versions of jQuery or jQuery UI. Another possible
   cause of the problem may be related to CSS rules.
 * Unfortunately, I can’t be sure of the cause of the problem by analyzing only 
   one screenshot.
 * Best regards.
 *  Thread Starter [fbot](https://wordpress.org/support/users/fbot/)
 * (@fbot)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16113814)
 * Thanks for your prompt response. What would you require in order to investigate
   this further?
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16113940)
 * Hi [@fbot](https://wordpress.org/support/users/fbot/)
 * If it is a public online page, the link to the page. If not, screenshots to your
   browser’s developer console to identify the resources your web page is loading.
 * Best regards.
 *  Thread Starter [fbot](https://wordpress.org/support/users/fbot/)
 * (@fbot)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16116871)
 * Hi
 * Here’s a link to a product page on my staging site:
 * [https://frabot5.dreamhosters.com/product/gemstone-mica-and-marble-sparkling-wallpaper-1600-1/](https://frabot5.dreamhosters.com/product/gemstone-mica-and-marble-sparkling-wallpaper-1600-1/)
 * Thanks
 *  Plugin Author [codepeople](https://wordpress.org/support/users/codepeople/)
 * (@codepeople)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16117774)
 * Hello [@fbot](https://wordpress.org/support/users/fbot/)
 * Please, try the following modification.
 * 1. Go to the plugin settings page.
 * 2. Select the “Direct” option for the “Script load method” attribute.
 * 3. Press the “Update” button.
 * 4. Finally, purge your website and browser caches.
 * Best regards.
 *  Thread Starter [fbot](https://wordpress.org/support/users/fbot/)
 * (@fbot)
 * [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16118966)
 * Done and it worked!
 * Been blown away by your support!
 * Thank you so much.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Theme compatibility’ is closed to new replies.

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 * 9 replies
 * 2 participants
 * Last reply from: [fbot](https://wordpress.org/support/users/fbot/)
 * Last activity: [3 years, 7 months ago](https://wordpress.org/support/topic/theme-compatibility-69/#post-16118966)
 * Status: resolved