Title: Theme Compatibilty Last modified: May 27, 2020 --- # Theme Compatibilty * Resolved [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/) * Hi, I had to create a topic because I can’t find the topic that I was following and replying to with the issues that I’m experiencing. The last reply I made was specifying my theme details because during the site troubleshoot everything was working fine with all the plugins activated. I realized that it was a theme compatibility. I’m attaching the screenshot with the issues in the backend and the theme details again. * [Plugin dashboard error](https://www.dropbox.com/s/iwo4as3n02dv1ak/Screenshot%202020-05-19%2009.25.25.png?dl=0) * Theme Info: * **Name** Deep (deep) **Version** 4.2.0 **Author** WEBNUS **Author website** [https://webnus.net](https://webnus.net) **Parent theme** None Theme features post-thumbnails, title-tag, woocommerce, automatic-feed-links, post-formats, widgets, Elementor page editor and composer - This topic was modified 6 years ago by [Abner7g](https://wordpress.org/support/users/abner7g/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-compatibilty-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/) * (@rafizsejim) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12900921) * Hello, * We replied to you last time requesting to increase the PHP memory. One of the users was having a similar issue, and increasing the memory resolved the issue. * You can go through the HTTP 500 thread for more information. * Regards, * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12905126) * That is done already! * [Dashboard Screenshot](https://www.dropbox.com/s/7waqhk86jcv0rdp/Screenshot%202020-05-28%2009.55.41.png?dl=0) * Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/) * (@rafizsejim) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12909686) * Thank you for confirming. Would you mind providing us a screenshot of all the console errors? Right-click on your browser and hit “Inspect” then go to “Console” to check the errors. * We will check the errors, test with the theme, and get back to you with an update. * Regards, * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12910912) * Thank you! yes, here it is: * [Settings Dashboard](https://www.dropbox.com/s/ztpiej7ie8rbqqi/Screenshot%202020-05-29%2010.24.19.png?dl=0) * Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/) * (@rafizsejim) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12916351) * Hello, * We are working on fixing the errors and will test with the theme. I will get back to you once we are able to fix the issue or if we need more info. * Thank you very much for your cooperation and patience. * Regards, * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12922861) * Great thank you! * [knowingreal](https://wordpress.org/support/users/knowingreal/) * (@knowingreal) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12934835) * I am also experiencing a similar issue. * As soon as I just activate the plugin, all my dashboard icons disappear. * Any idea what might be conflicting with the plugin? * regards Akshay * Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/) * (@rafizsejim) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12941188) * Greetings, * [@knowingreal](https://wordpress.org/support/users/knowingreal/) We are testing with the WEBNUS theme, would you mind sharing the name of the theme you are having the issue? Also, have you tried performing the conflict test? * Regards, * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [6 years ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12956260) * Hi There, just want to check if there any updates related to the plugin compatibility with Webnus Deep Themes. I having a few clients urgency to keep moving with the project and we’re needing this plugin working soon. Thank you very much for all the effort. * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [5 years, 12 months ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12989155) * Hellos sorry for the misunderstanding. Webnus Deep-Pro package is a premium theme with different layout but it uses the same framework code. You can see more info on this link: * [Webnus Deep Pro](https://webnus.net/deep-premium-wordpress-theme/) * Please I know that all this requieres a lot of effort from your part but I will appreciate it if you can find any fix for this as soon as you can. I need to come up with a solution for clients project and we’re very close to the due date for this. Thank you! * Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/) * (@rafizsejim) * [5 years, 12 months ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12995488) * Hello [@abner7g](https://wordpress.org/support/users/abner7g/) , * Thank you very much for your patience and we are sorry for the delayed response. * We had to collect the plugin and then conduct tests using multiple demos. It was a challenging task as all the demos were working and we kept on testing until we replicate the issue. * I am thrilled to let you know that we were able to track down the issue and the fix will be available within the next few hours. I will provide you the beta download link here once it is ready. * Regards, * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [5 years, 12 months ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12998932) * Thank you so much! those are fantastic news! * Plugin Support [Rafiz Sejim](https://wordpress.org/support/users/rafizsejim/) * (@rafizsejim) * [5 years, 12 months ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-12998941) * Hello [@abner7g](https://wordpress.org/support/users/abner7g/) , * Please download the beta version from [here](https://directorist.com/beta-version/) and try. * Regards, * Thread Starter [Abner7g](https://wordpress.org/support/users/abner7g/) * (@abner7g) * [5 years, 12 months ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-13000500) * Thank you so much, I just uploaded the plugin and its working great so far! Thank you! Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Theme Compatibilty’ is closed to new replies. * ![](https://ps.w.org/directorist/assets/icon-256x256.gif?rev=3185058) * [Directorist: AI-Powered Business Directory, Listings & Classified Ads](https://wordpress.org/plugins/directorist/) * [Frequently Asked Questions](https://wordpress.org/plugins/directorist/#faq) * [Support Threads](https://wordpress.org/support/plugin/directorist/) * [Active Topics](https://wordpress.org/support/plugin/directorist/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/directorist/unresolved/) * [Reviews](https://wordpress.org/support/plugin/directorist/reviews/) ## Tags * [theme compatibility](https://wordpress.org/support/topic-tag/theme-compatibility/) * 14 replies * 3 participants * Last reply from: [Abner7g](https://wordpress.org/support/users/abner7g/) * Last activity: [5 years, 12 months ago](https://wordpress.org/support/topic/theme-compatibilty-2/#post-13000500) * Status: resolved