Title: Theme doesn&#039;t work
Last modified: September 1, 2016

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# Theme doesn't work

 *  Resolved [morbidcuriosity](https://wordpress.org/support/users/morbidcuriosity/)
 * (@morbidcuriosity)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/theme-doesnt-work-8/)
 * Hi!
 * I just installed this nice theme, but it doesn’t work. No matter what I set in
   customizer, it still looks like casual page of newest posts with name of page
   in header and search icon. No slider, no widgets, no CTA or anything. What can
   I do?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Theme Author [8Degree Themes](https://wordpress.org/support/users/8degreethemes/)
 * (@8degreethemes)
 * [9 years, 9 months ago](https://wordpress.org/support/topic/theme-doesnt-work-8/#post-7705377)
 * Hi There,
 * We are sorry to hear that you are having trouble to configure the theme.
    Please
   follow this documentation to get help: [https://8degreethemes.com/documentation/8medi-lite/](https://8degreethemes.com/documentation/8medi-lite/)
 * First step is you should configure your homepage:
    Follow this step: [https://8degreethemes.com/documentation/8medi-lite/#homepage_setup](https://8degreethemes.com/documentation/8medi-lite/#homepage_setup)
 * Thanks!
 *  [selecttest](https://wordpress.org/support/users/selecttest/)
 * (@selecttest)
 * [9 years, 3 months ago](https://wordpress.org/support/topic/theme-doesnt-work-8/#post-8804993)
 * Hi,
    I just started creating a brand new website with this Eightmedi lite theme.
   I installed the latest version of WordPress with only this theme. I was following
   all steps in this link, “[https://8degreethemes.com/documentation/8medi-lite/#homepage_setup&#8221](https://8degreethemes.com/documentation/8medi-lite/#homepage_setup&#8221);
 * but got this error message for customization. “************.com page isn’t working
   ****************.
   com is currently unable to handle this request. HTTP ERROR 500” I did not activate
   any plugin yet nor any menu or widgets etc Please help me why customization is
   not working on my site Thanks,
 *  Moderator [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * (@jdembowski)
 * Forum Moderator and Brute Squad
 * [9 years, 3 months ago](https://wordpress.org/support/topic/theme-doesnt-work-8/#post-8849546)
 * OK, now your account is on moderation watch.
 * [@8degreethemes](https://wordpress.org/support/users/8degreethemes/) I’ve deleted
   your offer to login to your user’s site. I’m am 100% sure you mean well but please
   _never ask for credentials on these forums._
 * [http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff](http://codex.wordpress.org/Forum_Welcome#The_Bad_Stuff)
 * Now for the why: The internet is a wonderful place full of very nice people and
   a few very bad ones. I’m sure everyone here is very nice however, by giving some
   ones keys to your house you are trusting they wont steal anything. Likewise the
   person who takes the keys is now responsible for the house FOREVER.
 * If something was to go wrong, then you the author may well legally become liable
   for damages, which they would not normally have been as their software is provided
   without warranty.
 * Please be aware that repeatedly asking for credentials will result in us asking
   you to repeatedly stop before escalating up to the theme review team.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Theme doesn't work’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/eightmedi-lite/2.1.9/screenshot.
   png)
 * Eightmedi Lite
 * [Support Threads](https://wordpress.org/support/theme/eightmedi-lite/)
 * [Active Topics](https://wordpress.org/support/theme/eightmedi-lite/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/eightmedi-lite/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/eightmedi-lite/reviews/)

 * 4 replies
 * 4 participants
 * Last reply from: [Jan Dembowski](https://wordpress.org/support/users/jdembowski/)
 * Last activity: [9 years, 3 months ago](https://wordpress.org/support/topic/theme-doesnt-work-8/#post-8849546)
 * Status: resolved