Title: Theme Editor does not Open Last modified: October 5, 2020 --- # Theme Editor does not Open * Anonymous User 5738192 * (@anonymized-5738192) * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/) * Hi, * Today I could install and customize Page builder Framework theme but I am unable to access Theme Editor. * Could you help? * Thanks * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-editor-does-not-open%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 5 replies - 1 through 5 (of 5 total) * Theme Author [David Vongries](https://wordpress.org/support/users/davidvongries/) * (@davidvongries) * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/#post-13502939) * Hi @theoff, * do you get any errors in the browser console when trying to access the WordPress Customizer? * Best, David * Thread Starter Anonymous User 5738192 * (@anonymized-5738192) * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/#post-13504629) * Hi David, * Browser Console while WordPress Theme Customizer is open generates the following info: * 24Failed to decode downloaded font: 24OTS parsing error: Failed to convert WOFF 2.0 font to SFNT ?customize_changeset_uuid=72d62b63-eac3-4613-ab29-a7d47540f12b& customize_theme=page-builder-framework&customize_messenger_channel=preview-0: 1 [Intervention] Slow network is detected. See [https://www.chromestatus.com/feature/5636954674692096](https://www.chromestatus.com/feature/5636954674692096) for more details. Fallback font will be used while loading: [https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/fonts/page-builder-framework.woff2](https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/fonts/page-builder-framework.woff2)? customize_changeset_uuid=72d62b63-eac3-4613-ab29-a7d47540f12b&customize_theme =page-builder-framework&customize_messenger_channel=preview-0:1 [Intervention] Slow network is detected. See [https://www.chromestatus.com/feature/5636954674692096](https://www.chromestatus.com/feature/5636954674692096) for more details. Fallback font will be used while loading: [https://fonts.gstatic.com/s/roboto/v20/KFOlCnqEu92Fr1MmWUlfBBc4AMP6lQ.woff2](https://fonts.gstatic.com/s/roboto/v20/KFOlCnqEu92Fr1MmWUlfBBc4AMP6lQ.woff2)? customize_changeset_uuid=72d62b63-eac3-4613-ab29-a7d47540f12b&customize_theme =page-builder-framework&customize_messenger_channel=preview-0:1 [Intervention] Slow network is detected. See [https://www.chromestatus.com/feature/5636954674692096](https://www.chromestatus.com/feature/5636954674692096) for more details. Fallback font will be used while loading: [https://theoff.info/Himalayas/wp-content/plugins/elementskit-lite/modules/controls/assets/fonts/elementskit.woff?y24e1e](https://theoff.info/Himalayas/wp-content/plugins/elementskit-lite/modules/controls/assets/fonts/elementskit.woff?y24e1e)? customize_changeset_uuid=72d62b63-eac3-4613-ab29-a7d47540f12b&customize_theme =page-builder-framework&customize_messenger_channel=preview-0:1 [Intervention] Slow network is detected. See [https://www.chromestatus.com/feature/5636954674692096](https://www.chromestatus.com/feature/5636954674692096) for more details. Fallback font will be used while loading: [https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/fonts/page-builder-framework.woff](https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/fonts/page-builder-framework.woff) util.js:233 Google Maps JavaScript API warning: NoApiKeys [https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys](https://developers.google.com/maps/documentation/javascript/error-messages#no-api-keys) uA.o @ util.js:233 util.js:233 Google Maps JavaScript API warning: InvalidKey [https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key](https://developers.google.com/maps/documentation/javascript/error-messages#invalid-key) uA.o @ util.js:233 DevTools failed to load SourceMap: Could not load content for [https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/assets/vendor/selectWoo/kirki.css.map](https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/assets/vendor/selectWoo/kirki.css.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for [https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/controls/css/styles.css.map](https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/controls/css/styles.css.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for [https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/modules/custom-sections/sections.css.map](https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/modules/custom-sections/sections.css.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE DevTools failed to load SourceMap: Could not load content for [https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/modules/tooltips/tooltip.css.map](https://theoff.info/Himalayas/wp-content/themes/page-builder-framework/assets/kirki/modules/tooltips/tooltip.css.map): HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE * Thanks * Theme Author [David Vongries](https://wordpress.org/support/users/davidvongries/) * (@davidvongries) * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/#post-13568045) * Hi @theoff, * can you try to disable all 3rd party plugins and see if that solves the issue? * If it does, you can turn them back on one by one and try to access the customizer to see which plugin is causing the conflict. * Best, David * Theme Author [David Vongries](https://wordpress.org/support/users/davidvongries/) * (@davidvongries) * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/#post-13568053) * Alternatively, can you try to use a different browser? * It says there was an issue with the page-builder-framework icon font. Reason being a “slow network” as per the error message above. * Hope that helps. * Best, David * Thread Starter Anonymous User 5738192 * (@anonymized-5738192) * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/#post-13570546) * Hi David Vongries, * Thanks for a reply! * Before posting the message on the WordPress forum, I deactivated all the plugins because it is a standard prescription for WordPress errors. However, still Theme Editor did not open. * I will try once again both of your suggestions ((1)deactivating plugins and ( 2)trying different browsers) and let you know the outcome. * Kind regards Viewing 5 replies - 1 through 5 (of 5 total) The topic ‘Theme Editor does not Open’ is closed to new replies. * ![](https://i0.wp.com/themes.svn.wordpress.org/page-builder-framework/2.11.10/ screenshot.jpg) * Page Builder Framework * [Support Threads](https://wordpress.org/support/theme/page-builder-framework/) * [Active Topics](https://wordpress.org/support/theme/page-builder-framework/active/) * [Unresolved Topics](https://wordpress.org/support/theme/page-builder-framework/unresolved/) * [Reviews](https://wordpress.org/support/theme/page-builder-framework/reviews/) * 5 replies * 2 participants * Last reply from: Anonymous User 5738192 * Last activity: [5 years, 7 months ago](https://wordpress.org/support/topic/theme-editor-does-not-open/#post-13570546) * Status: not resolved