Title: Theme file export error
Last modified: May 10, 2025

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# Theme file export error

 *  Resolved [bman13](https://wordpress.org/support/users/bman13/)
 * (@bman13)
 * [1 year ago](https://wordpress.org/support/topic/theme-file-export-error/)
 * Good afternoon! After installing the plugin, I decided to use one of the free
   themes. An error occurs literally immediately after the import starts. Please
   help me!

Viewing 1 replies (of 1 total)

 *  [Sophia Support](https://wordpress.org/support/users/marsismyhome/)
 * (@marsismyhome)
 * [1 year ago](https://wordpress.org/support/topic/theme-file-export-error/#post-18459659)
 * Hi.
 * Thank you for choosing our product.
 * Please Navigate to Tools > Site Health > Info (tab) and click on the “Copy site
   info to clipboard” button, then send the information to our email: [royalelementoraddons@gmail.com](https://wordpress.org/support/topic/theme-file-export-error/royalelementoraddons@gmail.com?output_format=md)
 * Also, navigate to Tools > Export – choose All Content click on Download Export
   File, and then send this file to our email as well.
 * We will analyze your system and replicate the same case. This will help us to
   debug the issue much easier and provide a faster solution.
 * P.S. Please don’t forget to mention the support URL from wordpress.org.
 * Kind regards, Sophia

Viewing 1 replies (of 1 total)

The topic ‘Theme file export error’ is closed to new replies.

 * ![](https://ps.w.org/royal-elementor-addons/assets/icon-128x128.gif?rev=2604295)
 * [Royal Addons for Elementor – Addons and Templates Kit for Elementor](https://wordpress.org/plugins/royal-elementor-addons/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Sophia Support](https://wordpress.org/support/users/marsismyhome/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/theme-file-export-error/#post-18459659)
 * Status: resolved