Title: Theme Helps
Last modified: August 22, 2016

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# Theme Helps

 *  Resolved [thehouseofhollis](https://wordpress.org/support/users/thehouseofhollis/)
 * (@thehouseofhollis)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/)
 * Hello,
 * I have purchased a theme and am encountering issue after issue and am not sure
   what to do.
 * #1: my primary side bar is moving to the bottom of the website
    #2: the menu 
   is above the header image #3 the header image won’t fit #4: the menu follows 
   you as you scroll down
 * If anyone could help I would really appreciate it!

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Thread Starter [thehouseofhollis](https://wordpress.org/support/users/thehouseofhollis/)
 * (@thehouseofhollis)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/#post-5900118)
 * Oh and the spacing on the “front page” is squished together and the images we’ve
   added to various posts aren’t matching up regarding the alignment;
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/#post-5900119)
 * Unfortunately, these forums really have no way to support [commercial themes](http://codex.wordpress.org/Forum_Welcome#Commercial_Products)–
   have you asked the developer of the theme about these issues? Support should 
   be part of what you paid for?
 *  Thread Starter [thehouseofhollis](https://wordpress.org/support/users/thehouseofhollis/)
 * (@thehouseofhollis)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/#post-5900120)
 * I apologize I was unaware. No, they have been less than helpful and unresponsive
   to our many emails.
 *  [WPyogi](https://wordpress.org/support/users/wpyogi/)
 * (@wpyogi)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/#post-5900122)
 * No worries – sorry to hear that they aren’t more helpful. Perhaps you should 
   ask for a refund if the theme isn’t workable for you?
 *  Thread Starter [thehouseofhollis](https://wordpress.org/support/users/thehouseofhollis/)
 * (@thehouseofhollis)
 * [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/#post-5900123)
 * Thats okay! Typically business don’t offer refunds as a way of ensuring the buyer
   won’t use the theme on another project. Thank you though!

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Theme Helps’ is closed to new replies.

## Tags

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 * 5 replies
 * 2 participants
 * Last reply from: [thehouseofhollis](https://wordpress.org/support/users/thehouseofhollis/)
 * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/theme-helps/#post-5900123)
 * Status: resolved

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