Title: theme install error loading content
Last modified: November 13, 2022

---

# theme install error loading content

 *  Resolved [yesmaybe](https://wordpress.org/support/users/yesmaybe/)
 * (@yesmaybe)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/theme-install-error-loading-content/)
 * Hi,
 * I have reinstalled wordpress folders on the server in two locations after an 
   attack and at the same time updated to php 8.1.
 * Website 1 works and all is ok.
 * Website 2 works and dashboard is ok, except for ‘add new theme’ page where cannot
   load new themes:
    “An unexpected error occurred. Something may be wrong with 
   WordPress.org or this server’s configuration. If you continue to have problems,
   please try the support forums.” ../wordpress/wp-admin/theme-install.php?browse
   =popular
 * However, if I browse to customize theme menu and then on the ‘change theme’ and‘
   wordpress.org’ themes I can browse and install new themes.
    ../wordpress/wp-admin/
   customize.php?return=%2Fwordpress%2Fwp-admin%2Fthemes.php
 * I have tried re-uploading wp-admin files etc via ftp. I have checked the CHMOD
   750 and all is well. I have disabled (renamed via ftp) all plugins and other 
   themes.
 * I am sure the page was ok initially after reinstalling as I am sure I installed
   at least one new theme so not sure how it could break.. maybe it is
 * Any other suggestions as to what I can check to fix this?
 * Thanks,
    yes maybe
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-install-error-loading-content%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Wes Theron](https://wordpress.org/support/users/west7/)
 * (@west7)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/theme-install-error-loading-content/#post-16198327)
 * Hi [@yesmaybe](https://wordpress.org/support/users/yesmaybe/)
 * You might find this resource helpful: [http://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/](http://www.wpbeginner.com/wp-tutorials/how-to-fix-secure-connection-error-in-wordpress/)
 * Keep well
 *  Thread Starter [yesmaybe](https://wordpress.org/support/users/yesmaybe/)
 * (@yesmaybe)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/theme-install-error-loading-content/#post-16213118)
 * Thanks for the link. Unfortunately that is not quite the same error.
 * However, I have now found the ‘reinstall wordpress’ through the dashboard / updates
   tab, rather than having to reinstall over ftp. It all works again. So I think
   it must have been a poor extract / upload connection.
 * Thank you.
    yesmaybe
 *  [Wes Theron](https://wordpress.org/support/users/west7/)
 * (@west7)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/theme-install-error-loading-content/#post-16217112)
 * I am so glad you found a solution!
    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘theme install error loading content’ is closed to new replies.

## Tags

 * [installation](https://wordpress.org/support/topic-tag/installation/)
 * [Themes](https://wordpress.org/support/topic-tag/themes/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 2 participants
 * Last reply from: [Wes Theron](https://wordpress.org/support/users/west7/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/theme-install-error-loading-content/#post-16217112)
 * Status: resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics