Title: Theme Installation Error
Last modified: August 21, 2016

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# Theme Installation Error

 *  Resolved [Jakara L Hubbard](https://wordpress.org/support/users/jakara-l-hubbard/)
 * (@jakara-l-hubbard)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/theme-installation-error-15/)
 * I am attempting to upload a theme update via a zip file. On Safari browser I 
   get an error/unable to load page that reads “Operation couldn’t be completed”
   and a similar error on Chrome reading “The uploaded file was only partially uploaded.”
 * Any idea on what I’m doing wrong or a suggestions on another route to upload 
   the file?

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [Keith](https://wordpress.org/support/users/keithdriscoll/)
 * (@keithdriscoll)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/theme-installation-error-15/#post-5053181)
 * The server is most likely timing out as the theme files may be larger than allowed
   by your host. Instead of getting into how to edit php.ini, since you probably
   wont need to upload such large files very often, I would suggest using an FTP
   software such as [FileZilla](https://filezilla-project.org/) or using your hosts
   built in file manager to upload the theme files (unzipped) to the your wp-content/
   themes folder.
 *  [wilsonusman](https://wordpress.org/support/users/wilsonusman/)
 * (@wilsonusman)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/theme-installation-error-15/#post-5053190)
 * I agree with Keith here Jakara. Maybe the best thing is to watch a tutorial on
   this if you’re not sure how to do it yet.
 * Here’s a link internally:
    [http://wordpress.org/support/topic/theme-uploading-via-ftp-question?replies=12](http://wordpress.org/support/topic/theme-uploading-via-ftp-question?replies=12)
 * or externally:
    [http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/](http://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/)
 * Hope this helps you.
 *  Thread Starter [Jakara L Hubbard](https://wordpress.org/support/users/jakara-l-hubbard/)
 * (@jakara-l-hubbard)
 * [11 years, 11 months ago](https://wordpress.org/support/topic/theme-installation-error-15/#post-5053191)
 * Thanks guys for your help and direction! I ended up accessing my host’s SFTP 
   server through ForkLift and got the file loaded. I’d recommend ForkLift to Mac
   users as FileZilla was cumbersome and didn’t load right for me.
 * Here’s ForkLift’s iTunes application page for those interested in trying it:
 * [https://itunes.apple.com/us/app/forklift-file-manager-ftp/id412448059?mt=12](https://itunes.apple.com/us/app/forklift-file-manager-ftp/id412448059?mt=12)

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Theme Installation Error’ is closed to new replies.

## Tags

 * [theme errors](https://wordpress.org/support/topic-tag/theme-errors/)
 * [theme installation](https://wordpress.org/support/topic-tag/theme-installation/)
 * [theme upload](https://wordpress.org/support/topic-tag/theme-upload/)

 * 3 replies
 * 3 participants
 * Last reply from: [Jakara L Hubbard](https://wordpress.org/support/users/jakara-l-hubbard/)
 * Last activity: [11 years, 11 months ago](https://wordpress.org/support/topic/theme-installation-error-15/#post-5053191)
 * Status: resolved

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