Title: Theme Options Missing Last modified: February 16, 2026 --- # Theme Options Missing * [prodrigues500](https://wordpress.org/support/users/prodrigues500/) * (@prodrigues500) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/theme-options-missing-13/) * Hi, * After the latest update, the theme options desapeared from the «Appearance» menu. I’m not really sure if the problem is from the theme (Ascend) or from plugin ( Virtue/Ascend/Pinnacle Toolkit) * Now, I have a new admin menu item «Ascend Options» but with no access to the theme options we used to have at the Appearance menu. The only option here is« Import/Export». * At the «Getting Started» area (Appearance->Getting Started) when we click on the «Customize» button, at the target link (wp-admin/themes.php?page=kad_options) we get the error message «You do not have permission to access this page». * In conclusion, I can’t access to all the costumization options I’ve configured. * This is happening on all the sites I have with the Ascend theme. * Can you help? * Thank you! - This topic was modified 3 months, 3 weeks ago by [prodrigues500](https://wordpress.org/support/users/prodrigues500/). * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-options-missing-13%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Thread Starter [prodrigues500](https://wordpress.org/support/users/prodrigues500/) * (@prodrigues500) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18824170) * Hi, * Just so you know, the same thing happens with a new WordPress installation. There are no theme options in either the «Appearance» menu or in the new «Ascend Options». Just gone! * [bernardlarquey](https://wordpress.org/support/users/bernardlarquey/) * (@bernardlarquey) * [3 months, 3 weeks ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18824308) * Hello, I am experiencing the same issue with my students’ websites on Ascend! The Theme Options menu is gone.The home page header has been modified or lost! Is there a way to revert to previous, stable versions of the theme? Thank you! - This reply was modified 3 months, 3 weeks ago by [bernardlarquey](https://wordpress.org/support/users/bernardlarquey/). * [kroups](https://wordpress.org/support/users/kroups/) * (@kroups) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18829378) * Exact same issue here, any updates on this ? * [hamafa](https://wordpress.org/support/users/hamafa/) * (@hamafa) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18830492) * Eze posted this in my thread (it worked!): * > I was able to replicate this issue where the Theme Option is missing the latest > versions, 1.4.18 and 1.4.19, and it has been escalated to the team. > In the meantime, as a workaround, you can temporarily downgrade the Ascend > theme to version 1.4.17. You can download that version from [here](https://downloads.wordpress.org/theme/ascend.1.4.17.zip). > I will update you once I have feedback from the team. * [kroups](https://wordpress.org/support/users/kroups/) * (@kroups) * [3 months, 2 weeks ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18831111) * Thanks, the solution work (with the older version) ! Hope they will fix the newer update. * [architalevelup](https://wordpress.org/support/users/architabasandrai20/) * (@architabasandrai20) * [2 months, 1 week ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18871147) * Hi [@prodrigues500](https://wordpress.org/support/users/prodrigues500/) ,@kroups, [@hamafa](https://wordpress.org/support/users/hamafa/) and [@bernardlarquey](https://wordpress.org/support/users/bernardlarquey/) Thanks so much for your patience.The issue you were experiencing has been addressed in the latest Ascend theme version (**1.4.20**). You can now see the theme settings reappear in your WordPress dashboard. * You should be all set to continue using the latest version without needing to downgrade. * That said, if you notice anything unusual or if the issue reoccurs, please don’t hesitate to reach out and we’ll be happy to take another look. * Kind regards, Archita - This reply was modified 2 months, 1 week ago by [architalevelup](https://wordpress.org/support/users/architabasandrai20/). Viewing 6 replies - 1 through 6 (of 6 total) You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-options-missing-13%2F%3Foutput_format%3Dmd&locale=en_US) to reply to this topic. * ![](https://i0.wp.com/themes.svn.wordpress.org/ascend/1.4.20/screenshot.png) * Ascend * [Support Threads](https://wordpress.org/support/theme/ascend/) * [Active Topics](https://wordpress.org/support/theme/ascend/active/) * [Unresolved Topics](https://wordpress.org/support/theme/ascend/unresolved/) * [Reviews](https://wordpress.org/support/theme/ascend/reviews/) * 6 replies * 5 participants * Last reply from: [architalevelup](https://wordpress.org/support/users/architabasandrai20/) * Last activity: [2 months, 1 week ago](https://wordpress.org/support/topic/theme-options-missing-13/#post-18871147) * Status: not resolved