Title: [Theme: Platform] Missing Temporary Folder
Last modified: August 20, 2016

---

# [Theme: Platform] Missing Temporary Folder

 *  Resolved [keigh](https://wordpress.org/support/users/keigh/)
 * (@keigh)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/theme-platform-missing-temporary-folder/)
 * I want to try out the free Platform Theme before I buy Platform Pro. However,
   the first thing I’ve tried to do, which is upload a logo and favicon gives me
   this error:
 * Upload Error: Missing a temporary folder.
 * Where do I place a temporary folder in the file structure? I can create one with
   ftp client. Should it simply be named Temporary?
 * Any help would be appreciated.
 * [http://wordpress.org/extend/themes/platform/](http://wordpress.org/extend/themes/platform/)

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [keigh](https://wordpress.org/support/users/keigh/)
 * (@keigh)
 * [14 years, 9 months ago](https://wordpress.org/support/topic/theme-platform-missing-temporary-folder/#post-2259041)
 * I solved this by adding a line of code to my php5.ini file:
 * upload_tmp_dir = /tmp
 * then by creating a new folder in the root:
 * /wwwtmp
 * this combination solved my issue.
 * Hope it helps someone else!
 *  [Joshua Craig](https://wordpress.org/support/users/helpfulnerd/)
 * (@helpfulnerd)
 * [14 years, 7 months ago](https://wordpress.org/support/topic/theme-platform-missing-temporary-folder/#post-2259115)
 * [@keigh](https://wordpress.org/support/users/keigh/) AWESOME! That fix did it
   for me.
 * I’m going to write a simple tutorial about how to fix this, and give you a shout
   out, whats your web address, so I can link to you from my blog post?
 * Credit goes to you, thanks for the help
 * email me at [josh@helpfulnerd.com](https://wordpress.org/support/topic/theme-platform-missing-temporary-folder/josh@helpfulnerd.com?output_format=md)
   so I can stay in touch, you are very wise and I want you in my contacts.
 *  [thaiyoga](https://wordpress.org/support/users/thaiyoga/)
 * (@thaiyoga)
 * [14 years, 6 months ago](https://wordpress.org/support/topic/theme-platform-missing-temporary-folder/#post-2259123)
 * >  Did you make a public tutorial? I have the same issue!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘[Theme: Platform] Missing Temporary Folder’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/platform/1.4.4/screenshot.png)
 * Platform
 * [Support Threads](https://wordpress.org/support/theme/platform/)
 * [Active Topics](https://wordpress.org/support/theme/platform/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/platform/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/platform/reviews/)

## Tags

 * [Platform](https://wordpress.org/support/topic-tag/platform/)

 * 3 replies
 * 3 participants
 * Last reply from: [thaiyoga](https://wordpress.org/support/users/thaiyoga/)
 * Last activity: [14 years, 6 months ago](https://wordpress.org/support/topic/theme-platform-missing-temporary-folder/#post-2259123)
 * Status: resolved