Title: Theme problems
Last modified: September 5, 2022

---

# Theme problems

 *  Resolved [Cookies and Dough Emporium](https://wordpress.org/support/users/cookiesanddoughemporium/)
 * (@cookiesanddoughemporium)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/theme-problems-30/)
 * Hello everyone,
 * I am dealing for months with this issue! I am still at the beginning stage of
   the website, but I got stopped until I wanted to upload a theme! Ihave deactivated
   all plug-ins, but I have find out the problem is the theme. I have tried to upload
   other themes, same result. Hopefully someone can help me with this matter!
 * I have contacted my host, but they send links of how to find logs. This doesn’t
   help me at all.
 * Thanks
 * Carmen
    Cookiesanddoughemporium
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ftheme-problems-30%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/theme-problems-30/#post-15984625)
 * Hi [@cookiesanddoughemporium](https://wordpress.org/support/users/cookiesanddoughemporium/)–
 * When I try to access your site, I am getting an error with your website:
 * > A critical error has occurred on this site. Check your site administrator email
   > inbox for instructions.
 * Without specific information indicating that this issue is with Jetpack Boost,
   we are unable to assist you. Assuming that the issue isn’t with Boost, I would
   recommend checking out the resources here for assistance:
 * > [FAQ Troubleshooting](https://wordpress.org/support/article/faq-troubleshooting/)
 * That said, unfortunately, your host is usually the best positioned to help with
   this. If they aren’t helpful, I would recommend either consulting with a developer
   or posting on the general WordPress.org support forums.
    -  This reply was modified 3 years, 8 months ago by [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/).
      Reason: improve formatting

Viewing 1 replies (of 1 total)

The topic ‘Theme problems’ is closed to new replies.

 * ![](https://ps.w.org/jetpack-boost/assets/icon.svg?rev=2818794)
 * [Jetpack Boost - Website Speed, Performance and Critical CSS](https://wordpress.org/plugins/jetpack-boost/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack-boost/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack-boost/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack-boost/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack-boost/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack-boost/reviews/)

## Tags

 * [theme error](https://wordpress.org/support/topic-tag/theme-error/)

 * 1 reply
 * 2 participants
 * Last reply from: [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * Last activity: [3 years, 8 months ago](https://wordpress.org/support/topic/theme-problems-30/#post-15984625)
 * Status: resolved