Title: Theme (Template) setting location.
Last modified: October 20, 2020

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# Theme (Template) setting location.

 *  [rossiback](https://wordpress.org/support/users/rossiback/)
 * (@rossiback)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-template-setting-location/)
 * Hello everyone,
 * My site is a white page with a message: “There has been a critical error on your
   website.” I was told by the server provider (host) that my website was infected
   through the wp-file-manager plugin.
    I struggled to solve the issue earlier and
   deleted the plugin, but a month later it happened again and I couldn’t restore
   the website which I have worked for over one year, the server provider (host)
   suggested that the only solution to solve (retrieve) the website is to sign up
   with securi security for 200 dollars to scan the site but this I couldn’t as 
   I do not have it. I decided to install a fresh WordPress except if I have other
   means of solving the problem, at least, to be able to log in to my WordPress 
   dashboard.
 * My question is, as I could log into the web site’s files through Filezilla, Please,
   where can I find my Rife Theme settings so I can import to the new installation
   to enable me to have the Theme (templates) settings I have easier.
 * Hope if this is possible:
    1. To have the Theme settings import through Filezilla
   or 2. Have another alternative to restore my website. I have given many works
   to the website. Please, help me if you can, Thank you
    -  This topic was modified 5 years, 7 months ago by [rossiback](https://wordpress.org/support/users/rossiback/).

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [rossiback](https://wordpress.org/support/users/rossiback/)
 * (@rossiback)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-template-setting-location/#post-13564294)
 * Hello, everyone, please, help me if you can with those questions, how I can have
   the Theme settings (configuration) import through Filezilla to a new installation
   since I have no access to WordPress backend.
    Also, if there is another alternative
   to restore my website from what I explained above. Please, help me if you can,
   I have given many works to this website. Thank you
 *  Theme Author [apollo13themes](https://wordpress.org/support/users/apollo13themes/)
 * (@apollo13themes)
 * [5 years, 7 months ago](https://wordpress.org/support/topic/theme-template-setting-location/#post-13571566)
 * Hello 🙂
 * Theme settings are stored in the database, so you can not just copy them.
 * You can export themes settings and import them on the other installation, as 
   explained here [https://rifetheme.com/help/docs/installation-updating/exporting-theme-options/](https://rifetheme.com/help/docs/installation-updating/exporting-theme-options/)
 * With kind regards.
    Air.
 *  Thread Starter [rossiback](https://wordpress.org/support/users/rossiback/)
 * (@rossiback)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/theme-template-setting-location/#post-13700498)
 * Hi [@apollo13themes](https://wordpress.org/support/users/apollo13themes/)
 * Thank you for your reply.
 * A similar issue, I moved my installation from one server to another, everything
   is working fine while the logo is not showing both in moble and PC even when 
   I reload the image and added a fresh one.
    2. The footer background is set to
   black and in the PC is okay while in the mobile the old orange is showing. I 
   have deleted the cache and deactivate some plugins and yet, these problems persist.
   Any idea what the cause might be or what I should do to solve the issues? Many
   thanks
 *  Theme Author [apollo13themes](https://wordpress.org/support/users/apollo13themes/)
 * (@apollo13themes)
 * [5 years, 6 months ago](https://wordpress.org/support/topic/theme-template-setting-location/#post-13709859)
 * Hello 🙂
 * It is very hard to tell anything in such situations without a live link.
 * With kind regards.
    Air.

Viewing 4 replies - 1 through 4 (of 4 total)

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## Tags

 * [rife](https://wordpress.org/support/topic-tag/rife/)
 * [settings](https://wordpress.org/support/topic-tag/settings/)
 * [template](https://wordpress.org/support/topic-tag/template/)

 * 4 replies
 * 2 participants
 * Last reply from: [apollo13themes](https://wordpress.org/support/users/apollo13themes/)
 * Last activity: [5 years, 6 months ago](https://wordpress.org/support/topic/theme-template-setting-location/#post-13709859)
 * Status: not resolved