Title: Theme upgrade executable zip file issue
Last modified: August 21, 2016

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# Theme upgrade executable zip file issue

 *  [Just1Man](https://wordpress.org/support/users/just1man/)
 * (@just1man)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-upgrade-executable-zip-file-issue/)
 * My client is having this issue:
    He downloaded the upgrade to your vantage. The
   file came as an executable zip that he currently has in his downloads file. He
   also upgraded the theme through WordPress which wiped out all his customization
   of course, but NOW when you hit Theme options… there is a php error. My question
   is this: WHERE does he PUT the executable zip for the theme? Where does it have
   to be executed from? Within the Vantage theme folder?

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [Greg – SiteOrigin](https://wordpress.org/support/users/gpriday/)
 * (@gpriday)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-upgrade-executable-zip-file-issue/#post-4351361)
 * Hi there Just1Man – for support related to the premium version you can contact
   our support team directly – [support@siteorigin.com](https://wordpress.org/support/topic/theme-upgrade-executable-zip-file-issue/support@siteorigin.com?output_format=md).
   We’ll be able to help you out there.
 *  [Greg – SiteOrigin](https://wordpress.org/support/users/gpriday/)
 * (@gpriday)
 * [12 years, 6 months ago](https://wordpress.org/support/topic/theme-upgrade-executable-zip-file-issue/#post-4351363)
 * In the mean time though – this page might help.
 * [http://siteorigin.com/basics/updating-theme-from-zip/](http://siteorigin.com/basics/updating-theme-from-zip/)
 * But we’ll get everything sorted over email support 🙂

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Theme upgrade executable zip file issue’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/vantage/1.20.33/screenshot.jpg)
 * Vantage
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 * [Unresolved Topics](https://wordpress.org/support/theme/vantage/unresolved/)
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 * 2 replies
 * 2 participants
 * Last reply from: [Greg – SiteOrigin](https://wordpress.org/support/users/gpriday/)
 * Last activity: [12 years, 6 months ago](https://wordpress.org/support/topic/theme-upgrade-executable-zip-file-issue/#post-4351363)
 * Status: not resolved