Title: ThemifyUltra
Last modified: March 7, 2019

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# ThemifyUltra

 *  Resolved [mjacks47](https://wordpress.org/support/users/mjacks47/)
 * (@mjacks47)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/)
 * Hi Patrick
    I used Passster to password protect my Probus Club’s monthly newsletters.
   The page looks great and works exactly as I wanted. The problem is Passster causes
   a problem with the theme, Themify Ultra that I used to design my website. When
   I go into the back end the Customise feature will not load. Any ideas as to how
   I overcome this?

Viewing 5 replies - 1 through 5 (of 5 total)

 *  [themifyme](https://wordpress.org/support/users/themifyme/)
 * (@themifyme)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/#post-11288471)
 * [@mjacks47](https://wordpress.org/support/users/mjacks47/) Make sure you are 
   using the latest Themify Ultra version. Try to disable all other plugins and 
   check Customizer. If it works, then try to activate only Passster plugin to see
   if it is related to this plugin.
 *  Thread Starter [mjacks47](https://wordpress.org/support/users/mjacks47/)
 * (@mjacks47)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/#post-11288588)
 * I am using Themify Ultra v2.2.6. I deactivated all plugins on my site. Customize
   works. When I activate the Passter plugin then Customize does not work. When 
   I go to Customize all I see is Widgets and a blank screen.
 *  [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/#post-11296168)
 * Hey [@mjacks47](https://wordpress.org/support/users/mjacks47/),
 * can you provide me a copy of the theme?
    Send the zip file to [support@passster.io](https://wordpress.org/support/topic/themifyultra/support@passster.io?output_format=md)
   and I will take a look if I can fix the problem.
 * Best regards,
    Patrick
 *  [patrickposner](https://wordpress.org/support/users/patrickposner/)
 * (@patrickposner)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/#post-11315148)
 * Hey [@mjacks47](https://wordpress.org/support/users/mjacks47/),
 * this was fixed now in 3.2.0.5.
 * Best regards,
    Patrick
 *  Thread Starter [mjacks47](https://wordpress.org/support/users/mjacks47/)
 * (@mjacks47)
 * [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/#post-11315194)
 * Hi Patrick
    Thank you so much. Works well now. I really appreciate your effort.
   Regards Maureen

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘ThemifyUltra’ is closed to new replies.

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 * 5 replies
 * 3 participants
 * Last reply from: [mjacks47](https://wordpress.org/support/users/mjacks47/)
 * Last activity: [7 years, 3 months ago](https://wordpress.org/support/topic/themifyultra/#post-11315194)
 * Status: resolved