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  • Plugin Author Ben Marshall

    (@bmarshall511)

    2.0.0 was just released which fixed several issues including false positives. It should work for you now. Let me know if you have any problems.

    Sorry my mistake

    This is happening to me with Contact Form 7 and version 2.0.1. Im getting the same error on form submission.

    also zero spam 2.0.2 with Contact Form 7 4.2.2
    but it doesnt happen on every site I have those two installed together on…
    maybe a theme thing?????

    @digitalrenewal I’ve also had the error ‘There was a problem processing your comment’ on one of my sites – turns out it was because I was using jQuery v1.6.4 – and Zero Spam uses the jQuery on event which I believe was added in jQuery 1.7.. maybe it’s the same issue?

    OK – my previous post was the relevant issue for that particular site – so worth checking if your site is a little dated.
    However, I had this same “There was a problem processing your comment” message on another site that had an up-to-date jQuery version.
    The problem turned out to be the zerospam.js load order. In my case I was doing some simple javascript field validation of my own then posting the data via ajax.
    Because my javascript was being loaded before zerospam.js – the hidden zerospam_key field was being added after my code was processing the form submission data, so zerospam then, quite rightly, failed the submission.
    The solution for me was to set zerospam as a dependency for my script like so:
    wp_register_script('main_script', get_template_directory_uri() . '/assets/js/main.min.js', array( 'jquery', 'zerospam' ), null, true);
    Now, it works!
    Check your page source to discover your javascript load order. (Right click > View Page Source).

    I am having this problem as well (“There was a problem processing your comment.”). I can confirm that it only happens with a specific theme and not with the WordPress Default.

    I also renamed that theme’s js Folder (basically ruling out that the culprit is outdated JavaScript code) but the issue remains. Any idea what I should be looking into next?

    Thanks!

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