Title: "There was a problem processing your comment."
Last modified: August 30, 2016

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# "There was a problem processing your comment."

 *  Resolved [the_tim](https://wordpress.org/support/users/the_tim/)
 * (@the_tim)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/)
 * I updated to version 1.6.2 last night and after I did everyone who tried to comment
   got the error “There was a problem processing your comment.”
 * I downgraded to 1.6.1 and the problem went away.
 * [https://wordpress.org/plugins/zero-spam/](https://wordpress.org/plugins/zero-spam/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Ben Marshall](https://wordpress.org/support/users/bmarshall511/)
 * (@bmarshall511)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294703)
 * 2.0.0 was just released which fixed several issues including false positives.
   It should work for you now. Let me know if you have any problems.
 *  [boeingbleu](https://wordpress.org/support/users/boeingbleu/)
 * (@boeingbleu)
 * [10 years, 11 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294731)
 * Sorry my mistake
 *  [digitalrenewal](https://wordpress.org/support/users/digitalrenewal/)
 * (@digitalrenewal)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294911)
 * This is happening to me with Contact Form 7 and version 2.0.1. Im getting the
   same error on form submission.
 *  [digitalrenewal](https://wordpress.org/support/users/digitalrenewal/)
 * (@digitalrenewal)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294942)
 * also zero spam 2.0.2 with Contact Form 7 4.2.2
    but it doesnt happen on every
   site I have those two installed together on… maybe a theme thing?????
 *  [FLOQ Design](https://wordpress.org/support/users/floq-design/)
 * (@floq-design)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294944)
 * [@digitalrenewal](https://wordpress.org/support/users/digitalrenewal/) I’ve also
   had the error ‘There was a problem processing your comment’ on one of my sites–
   turns out it was because I was using jQuery v1.6.4 – and Zero Spam uses the jQuery
   on event which I believe was added in jQuery 1.7.. maybe it’s the same issue?
 *  [FLOQ Design](https://wordpress.org/support/users/floq-design/)
 * (@floq-design)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294950)
 * OK – my previous post was the relevant issue for that particular site – so worth
   checking if your site is a little dated.
    However, I had this same **“There was
   a problem processing your comment”** message on another site that had an up-to-
   date jQuery version. The problem turned out to be the `zerospam.js` load order.
   In my case I was doing some simple javascript field validation of my own then
   posting the data via ajax. Because my javascript was being loaded **before** `
   zerospam.js` – the hidden `zerospam_key` field was being added **after** my code
   was processing the form submission data, so zerospam then, quite rightly, failed
   the submission. **The solution** for me was to set zerospam as a dependency for
   my script like so: `wp_register_script('main_script', get_template_directory_uri().'/
   assets/js/main.min.js', array( 'jquery', 'zerospam' ), null, true);` Now, it 
   works! Check your page source to discover your javascript load order. (Right 
   click > View Page Source).
 *  [yosmc](https://wordpress.org/support/users/yosmc/)
 * (@yosmc)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294952)
 * I am having this problem as well (“There was a problem processing your comment.”).
   I can confirm that it only happens with a specific theme and not with the WordPress
   Default.
 * I also renamed that theme’s js Folder (basically ruling out that the culprit 
   is outdated JavaScript code) but the issue remains. Any idea what I should be
   looking into next?
 * Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘"There was a problem processing your comment."’ is closed to new replies.

 * ![](https://ps.w.org/zero-spam/assets/icon.svg?rev=2343080)
 * [Zero Spam for WordPress](https://wordpress.org/plugins/zero-spam/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/zero-spam/#faq)
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 * [Unresolved Topics](https://wordpress.org/support/plugin/zero-spam/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/zero-spam/reviews/)

 * 7 replies
 * 6 participants
 * Last reply from: [yosmc](https://wordpress.org/support/users/yosmc/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/there-was-a-problem-processing-your-comment/#post-6294952)
 * Status: resolved