Title: This plugin breaks the popular “Code Snippets” plugin
Last modified: March 25, 2017

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# This plugin breaks the popular “Code Snippets” plugin

 *  [Chris M.](https://wordpress.org/support/users/thinkdeep/)
 * (@thinkdeep)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/)
 * The [Intercom](https://wordpress.org/plugins/intercom/) plugin here breaks the
   very popular [Code Snippets plugin](https://wordpress.org/plugins/code-snippets/).
 * When you have the Intercom plugin activated, and then click on “Add New” in the
   Code Snippets plugin, the page is blank, like this: [http://d.pr/i/DmgF](http://d.pr/i/DmgF)
 * When I deactivate the Intercom plugin, the Code Snipets plugin works.
 * What is the Intercom plugin doing that’s conflicting? It’s the only plugin I’ve
   ever found to break it.
 * Thanks for your help!

Viewing 8 replies - 1 through 8 (of 8 total)

 *  Thread Starter [Chris M.](https://wordpress.org/support/users/thinkdeep/)
 * (@thinkdeep)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8954753)
 * I’ve also added a support request over at the Code Snippets plugin support area:
   [https://wordpress.org/support/topic/add-new-blank-screen/](https://wordpress.org/support/topic/add-new-blank-screen/)
 * Any help here or there would be greatly appreciated.
 *  [Shea Bunge](https://wordpress.org/support/users/bungeshea/)
 * (@bungeshea)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8957518)
 * It looks like this plugin has an unprefixed `Snippet` class which is causing 
   a name collision.
 * To the developers of Intercom: it would really help if you could prefix your 
   class names to look something like `Intercom_Snippet`, as this is the best practice
   when developing for WordPress, and will help prevent silly collisions such as
   this one.
 *  Thread Starter [Chris M.](https://wordpress.org/support/users/thinkdeep/)
 * (@thinkdeep)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8957853)
 * Thanks for considering making this fix Intercom!
 *  Plugin Author [Intercom](https://wordpress.org/support/users/bobintercom/)
 * (@bobintercom)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8960543)
 * Hi [@thinkdeep](https://wordpress.org/support/users/thinkdeep/),
 * Thanks for bringing this to our attention and sorry you’re experiencing this 
   issue! We’re looking into it right now and will let you know when we have an 
   update.
 * Thanks again,
 * Jasmine from the Developer Platform team
 *  Plugin Author [Intercom](https://wordpress.org/support/users/bobintercom/)
 * (@bobintercom)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8960596)
 * Hi [@thinkdeep](https://wordpress.org/support/users/thinkdeep/) and [@bungeshea](https://wordpress.org/support/users/bungeshea/)
 * Our team have looked into this and have released a new version, 2.5.8, that fixes
   this issue.
 * Thanks again for raising it!
 * Jasmine
 *  Thread Starter [Chris M.](https://wordpress.org/support/users/thinkdeep/)
 * (@thinkdeep)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8960624)
 * BOOM! I just updated, and it does appear that the conflict is gone. 🙂
 * Thanks [@bobintercom](https://wordpress.org/support/users/bobintercom/) / Jasmine!
 *  Plugin Author [Intercom](https://wordpress.org/support/users/bobintercom/)
 * (@bobintercom)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8960706)
 * [@thinkdeep](https://wordpress.org/support/users/thinkdeep/) Great, no problem
   👍
 *  [Shea Bunge](https://wordpress.org/support/users/bungeshea/)
 * (@bungeshea)
 * [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8960708)
 * Thank you for the speedy fix Jasmine!

Viewing 8 replies - 1 through 8 (of 8 total)

The topic ‘This plugin breaks the popular “Code Snippets” plugin’ is closed to new
replies.

 * ![](https://ps.w.org/intercom/assets/icon-256x256.png?rev=1271236)
 * [Intercom](https://wordpress.org/plugins/intercom/)
 * [Support Threads](https://wordpress.org/support/plugin/intercom/)
 * [Active Topics](https://wordpress.org/support/plugin/intercom/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/intercom/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/intercom/reviews/)

 * 8 replies
 * 3 participants
 * Last reply from: [Shea Bunge](https://wordpress.org/support/users/bungeshea/)
 * Last activity: [9 years, 2 months ago](https://wordpress.org/support/topic/this-plugin-breaks-the-popular-code-snippets-plugin/#post-8960708)
 * Status: not resolved