This plugin needs an update (priority high)

  • Resolved Jay Lee

    (@jaylee08)


    2 years, 7 months ago

    My buddypress user, just encountered this pop ups everytime they joined a meeting…

    this happens also with admin, editor account and all other roles..

    I think there is an update on jitsi and 8×8 server or maybe their API…

    Please check on this one…we can’t use this plugin for now..

    View post on imgur.com
Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Jay Lee

    (@jaylee08)

    2 years, 6 months ago

    is the author of this plugin still active…? its been three weeks since I report this issue…

    Plugin Author Cytech

    (@cytechltd)

    2 years, 6 months ago

    Hi,

    Thank you for reaching out. Following our testing, we were unable to reproduce the issue, suggesting it may be specific to your installation.

    Could you please try the plugin in a clean installation and report back?

    Additionally, could you please specify whether this issue is exclusive to a particular group or page? This information will help us determine if the problem is related to a specific Jitsi room.

    Finally, to assist you better, could you please provide the passed parameters of the plugin, either through group settings or short code parameters?

    • This reply was modified 2 years, 6 months ago by Cytech.
    • This reply was modified 2 years, 6 months ago by Cytech.
    Plugin Author Cytech

    (@cytechltd)

    2 years, 6 months ago

    Hi,

    It seems that the Jitsi Team no longer offers a free official service. However, since Jitsi Meet is an open-source project, you can either use any of the community running instances or set up your own instance (requires technical expertise). To configure the plugin to use another Jitsi instance, you need to change the domain attribute in your group settings.

    Thanks

    The Support Team

    Plugin Author Cytech

    (@cytechltd)

    2 years, 6 months ago

    For more information on this matter, please refer to https://ww.wp.xz.cn/support/topic/moderator-has-not-joined-the-meeting/#post-17202968.

    Thread Starter Jay Lee

    (@jaylee08)

    2 years, 6 months ago

    Im not a techie or a coder etc sir, so I cant be sure if I can do that instructions…i think you need to update your plugin…so that it will be plug and play just like before…

    • This reply was modified 2 years, 6 months ago by Jay Lee.
Viewing 5 replies - 1 through 5 (of 5 total)

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