Title: Thumbnail missing
Last modified: August 10, 2021

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# Thumbnail missing

 *  Resolved [swissinteractive](https://wordpress.org/support/users/swissinteractive/)
 * (@swissinteractive)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/thumbnail-missing/)
 * Facebook Account thumbnail is missing in FB Feed. Any ideas why? I have refreshed
   Token connecting to my Facebook account, but I have still this issue. Thumbnail
   is not showing.
 * Actually same problem on 10Web Demo: [https://demo.10web.io/facebook-feed/](https://demo.10web.io/facebook-feed/)
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthumbnail-missing%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Asya Gabrilyan](https://wordpress.org/support/users/asyag/)
 * (@asyag)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/thumbnail-missing/#post-14767457)
 * Dear [@swissinteractive](https://wordpress.org/support/users/swissinteractive/),
   
   Your facebook feed plugin is extremely outdated.You have version 5.1.23 which
   was released on 01.06.2020.
 * For the questions regarding the Premium version, please contact our support team
   using the [following form](https://help.10web.io/hc/en-us/requests/new).
 * Sincerely,
 *  [grassroots](https://wordpress.org/support/users/jahanaydma/)
 * (@jahanaydma)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/thumbnail-missing/#post-14804913)
 * Same issue here. Updated plugin.
 * I’ll have to remove it from the site till it’s fixed.
 *  Plugin Support [Kima Baghdasaryan](https://wordpress.org/support/users/kimabaghdasaryan/)
 * (@kimabaghdasaryan)
 * [4 years, 8 months ago](https://wordpress.org/support/topic/thumbnail-missing/#post-14908075)
 * Hi,
 * We are sorry for the late reply.
 * Are you still experiencing the issue? Is there anything we could help you with?
 * Thanks!
 * Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Thumbnail missing’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/wd-facebook-feed_e0e3e1.svg)
 * [10Web Social Post Feed](https://wordpress.org/plugins/wd-facebook-feed/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wd-facebook-feed/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wd-facebook-feed/)
 * [Active Topics](https://wordpress.org/support/plugin/wd-facebook-feed/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wd-facebook-feed/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wd-facebook-feed/reviews/)

## Tags

 * [Thumbnail missing](https://wordpress.org/support/topic-tag/thumbnail-missing/)

 * 3 replies
 * 4 participants
 * Last reply from: [Kima Baghdasaryan](https://wordpress.org/support/users/kimabaghdasaryan/)
 * Last activity: [4 years, 8 months ago](https://wordpress.org/support/topic/thumbnail-missing/#post-14908075)
 * Status: resolved