Title: Thumbnail problem Last modified: August 22, 2016 --- # Thumbnail problem * Resolved [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 8 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/) * If a user enters file with the same name as a file in this awpcp happens that the thumbnail does not match.If I click on the thumbnail opens the wrong file exact. Is need to rename the file to remove the problem. The solution could be to split files placed in folders for each month (how wordpress media file) * WordPress 4.0 AWPCP 3.2.2. (In a few days I will update to 3.3 and let you know. The problem is rare because it is not easy that users enter the same name as yet) * I’m sorry for my English * Versione italiana (for Google translate) * Se un utente inserisce un file di immagine con lo stesso nome di un file già presente nel database di awpcp, la miniatura viene confusa. Quando si clicca sulla miniatura errata si apre il file corretto! * [https://wordpress.org/plugins/another-wordpress-classifieds-plugin/](https://wordpress.org/plugins/another-wordpress-classifieds-plugin/) Viewing 8 replies - 1 through 8 (of 8 total) * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 8 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386444) * Hi Cristian, * Please upgrade to 3.3 and see if you can replicate this behavior. A number of things were fixed in 3.3, this was likely one of them. * Report back if you can reproduce it and please include detailed steps on how to do it. * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 8 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386490) * WordPress 4.0 awpcp 3.2.2 * User John insert ad User John insert file image: Hello.jpg Photo1.jpg London. jpg * User William insert ad User William insert file image: Photo1.jpg 145.jpg summer. jpg * John e William have added two different photos with the same name:Photo1.jpg Thumbnail ad of jhon is correct. Thumbnail ad of William does not match is incorrect. * If I click on the thumbnail will open photo exact. * WordPress 4.0 awpcp 3.3 * No problem all right * Congratulations well done! * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 8 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386508) * Glad to hear it. 🙂 * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 7 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386601) * I am very sorry. I think I have checked very badly. I still have this problem. This time I have a lot of information A user (We call this gentleman Ronald)has placed an ad with 4 files.The name of the file: 56.jpg 64.jpg 46.jpg 310.jpg Another user (We call this gentleman Jonny) had previously entered two photos with the name: 46.jpg 310.jpg The thumbnail of Ronald is displayed with photos of Jonny. If you click on the thumbnail of Ronald to open the corrected image( that of Ronald). The files of Jonny there are no more. In the folder wp-content/ uploads/awpcp is now only one file : 46.jpg and only one file 310.jpg. The files of Jonny are deleted. The files were deleted automatically by Jonny. I can not know what happened to Jonny announcement. I think it has expired. * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 7 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386603) * Hi Cristian, * Contact us here with a link to this forum thread and let’s discuss this offline: [http://awpcp.com/contact/](http://awpcp.com/contact/) * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 7 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386604) * I contacted thanks * Thread Starter [Cristian Vacca](https://wordpress.org/support/users/cristianvacca/) * (@cristianvacca) * [11 years, 6 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386658) * I am in great delay. I beg your pardon. * I have now sent a message in private to explain this problem. * Plugin Author [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * (@awpcp) * [11 years, 6 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386659) * We’ve responded via email. Let’s keep the conversation in that place to avoid confusion. Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Thumbnail problem’ is closed to new replies. * ![](https://ps.w.org/another-wordpress-classifieds-plugin/assets/icon-256x256. png?rev=2944356) * [AWP Classifieds](https://wordpress.org/plugins/another-wordpress-classifieds-plugin/) * [Frequently Asked Questions](https://wordpress.org/plugins/another-wordpress-classifieds-plugin/#faq) * [Support Threads](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/) * [Active Topics](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/unresolved/) * [Reviews](https://wordpress.org/support/plugin/another-wordpress-classifieds-plugin/reviews/) ## Tags * [image](https://wordpress.org/support/topic-tag/image/) * [thumbnail](https://wordpress.org/support/topic-tag/thumbnail/) * 8 replies * 2 participants * Last reply from: [AWP Classifieds Team](https://wordpress.org/support/users/awpcp/) * Last activity: [11 years, 6 months ago](https://wordpress.org/support/topic/thumbnail-problem-19/#post-5386659) * Status: resolved