Title: Thumbnails are Missing
Last modified: September 1, 2016

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# Thumbnails are Missing

 *  [DavidMHall](https://wordpress.org/support/users/davidmhall/)
 * (@davidmhall)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/thumbnails-are-missing/)
 * I am using Woocommerce and the Mystile theme. Today I noticed all of the Product
   Category thumbnails are missing. This may have been caused by a software upgrade.
   I have deactived all Plug Ins without solving the problem (and reactivating the
   same). I have use the Regenerate Thumbnails program without solving the problems.
   I have nearly 800 thumnails that have gone missing and would appreciate any help
   on this matter.
 * Best Wishes to all. David.

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [johnpaulb](https://wordpress.org/support/users/johnpaulb/)
 * (@johnpaulb)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/thumbnails-are-missing/#post-7512540)
 * Hello DavidMHall,
 * Have you tried enabling debugging? As it may provide a more detailed error message.
   
   [https://codex.wordpress.org/Debugging_in_WordPress](https://codex.wordpress.org/Debugging_in_WordPress)
 *  Thread Starter [DavidMHall](https://wordpress.org/support/users/davidmhall/)
 * (@davidmhall)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/thumbnails-are-missing/#post-7512554)
 * Hi John,
 * Many Thanks for taking the time to reply and offer assistance. Unfortunately 
   a debug tool will not help in this instance.
    Some external function, possibly
   an upgrade to WordPress but that is only a guess, has DELETED all the images (
   in this case thumbnails) in my PRODUCT CATEGORIES. The event is past and I cannot
   recreate it. If you think the Debug tool could be installed and help when the
   next Upgrade arrives let me know. Take a look at the site (below). There should
   be images above the text of Mugs, T-Shirts etc.
 *  [http://greatbritgifts.com/product-categories/](http://greatbritgifts.com/product-categories/)
 * Best Wishes. David.
 *  [Dabliu Pee](https://wordpress.org/support/users/dabliupee/)
 * (@dabliupee)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/thumbnails-are-missing/#post-7512555)
 * Your products are also disabled, I can’t seen any products
 * [http://greatbritgifts.com/product-category/trivetsframed-tiles/](http://greatbritgifts.com/product-category/trivetsframed-tiles/)
 *  Thread Starter [DavidMHall](https://wordpress.org/support/users/davidmhall/)
 * (@davidmhall)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/thumbnails-are-missing/#post-7512612)
 * Hi Dabliu,
 * Many Thanks for your interst. I have checked the actual products and they are
   fine, You have to be logged in to our store to actually see the products but 
   you can view the categories even when you are not registered.
 * Best Wishes.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Thumbnails are Missing’ is closed to new replies.

## Tags

 * [missing thumbnails](https://wordpress.org/support/topic-tag/missing-thumbnails/)
 * [thumbnails](https://wordpress.org/support/topic-tag/thumbnails/)

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 4 replies
 * 3 participants
 * Last reply from: [DavidMHall](https://wordpress.org/support/users/davidmhall/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/thumbnails-are-missing/#post-7512612)
 * Status: not resolved

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