Title: Thumbnails missing on latest albums
Last modified: March 10, 2026
---
# Thumbnails missing on latest albums
* Resolved [neil40](https://wordpress.org/support/users/neil40/)
* (@neil40)
* [1 month, 2 weeks ago](https://wordpress.org/support/topic/thumbnails-missing-on-latest-albums/)
* Hi
* I am using the latest version of the plugin (9.1.08.002), and today, I created
a new album and 2 sub albums. I uploaded images to the sub albums, and the thumbnails
are missing in these albums and also on my homepage that shows latest uploads.
* I checked in Edge, Chrome and then on my iPhone (Safari) to check if it was just
a glitch on my PC, and all show the same symptoms. All previously created albums
are showing thumbnails as expected.
* The only change of note that I’ve done, is to install (but not using as yet)
a plugin called Visual Portfolio, Posts and Image Gallery – could this have caused
an issue? I’ve deactivated it for now, but it made no difference to the problem
described
* I’ve also just noticed that there is a warning on the settings page “Please note
that plugin _tablepress_ can cause wppa+ to function not properly if it is misconfigured.”
I think this has updated recently – anything I should look out for here?
- This topic was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
- This topic was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
- This topic was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
Reason: spell correction
- This topic was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
Reason: Added Tablepress info
* The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fthumbnails-missing-on-latest-albums%2F%3Foutput_format%3Dmd&locale=en_US)
to see the link]_
Viewing 7 replies - 1 through 7 (of 7 total)
* Plugin Author [Jacob N. Breetvelt](https://wordpress.org/support/users/opajaap/)
* (@opajaap)
* [1 month, 2 weeks ago](https://wordpress.org/support/topic/thumbnails-missing-on-latest-albums/#post-18847831)
* It is a rights issue, the new thumbnails cause a 403 http error (forbidden)
Check all your security plugins, and possibly all your .htaccess files. Be aware
of the fact that de-activating security plugins mostly do not automatically remove.
htaccess files Older thumbnails from the same subfolder `https://.../wp-content/
uploads/wppa/thumbs/` are still visible.
* If you find the cause, please communicate it because there are more users with
this prolem.
* Thread Starter [neil40](https://wordpress.org/support/users/neil40/)
* (@neil40)
* [1 month, 2 weeks ago](https://wordpress.org/support/topic/thumbnails-missing-on-latest-albums/#post-18847861)
* Ah thanks. Curious! I looked in that folder and the new ones had 0600 permission
and older ones have 0644 or 0755
* I have changed all the new ones to 0644 manually and it resolved the issue. I
will need to check with the provider why this might have happened.
* On another note, the latest album I added, I ‘dragged’ the 2 sub-albums to preferred
order, but when viewing on the site, they are in the wrong order!
I’ve tried
dragging to a different order and back again, but no change
- This reply was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
Reason: typo
- This reply was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
* Thread Starter [neil40](https://wordpress.org/support/users/neil40/)
* (@neil40)
* [1 month, 2 weeks ago](https://wordpress.org/support/topic/thumbnails-missing-on-latest-albums/#post-18848666)
* As a follow up, given that the previous thread received an identical response
to this issue, could it be an update to this plugin causing the issue?
* I am with Bluehosts (formerly JustHosts) – if the other person is with another
host, it would be a big coincidence?
* Security plugin
Akismet antispam, last updated 12/11/2025, that is all, so doubtful
that’s interfered?
* WPPA updated on 2/3/2026 which was after the previous upload of images on Feb
10th where the thumbs were fine (filed with 0644 permission) and before this
issue occurred (thumbs filed with 0600)
* As I say, also the ordering of 2 sub albums via dragging hasn’t worked since
the update also.
- This reply was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
- This reply was modified 1 month, 2 weeks ago by [neil40](https://wordpress.org/support/users/neil40/).
* Thread Starter [neil40](https://wordpress.org/support/users/neil40/)
* (@neil40)
* [1 month, 2 weeks ago](https://wordpress.org/support/topic/thumbnails-missing-on-latest-albums/#post-18848780)
* I’ve no idea how if this affects anything, but here’s the contents of .htaccess
in the public_html root folder
* `#Use PHP7.1 as default
#AddHandler application/x-httpd-ea-php71 .php #Use PHP7.1
AddType application/x-httpd-ea-php71 .php .php7 .phtml
#BEGIN WordPress #The directives (lines) between "BEGIN WordPress"
and "END WordPress" are #dynamically generated, and should only be modified via
WordPress filters. #Any changes to the directives between these markers will
be overwritten.RewriteEngine On RewriteRule .* - [E=HTTP_AUTHORIZATION:%{
HTTP:Authorization}] RewriteBase / RewriteRule ^index.php$ - [L] RewriteCond %{
REQUEST_FILENAME} !-f RewriteCond %{REQUEST_FILENAME} !-d RewriteRule . /index.
php [L]# END WordPress #php -- BEGIN cPanel-generated handler, do
not edit # Set the “ea-php80” package as the default “PHP” programming language.
AddHandler application/x-httpd-ea-php80___lsphp .php .
php8 .phtml #php -- END cPanel-generated handler, do not edit
* And the contents of the .htaccess file in the root of the website
* #Use PHP7.1
#AddType application/x-httpd-ea-php71 .php .
php7 .phtml