Title: Ticker does not scroll
Last modified: February 22, 2025

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# Ticker does not scroll

 *  Resolved [Ken Waters](https://wordpress.org/support/users/wetken/)
 * (@wetken)
 * [1 year, 3 months ago](https://wordpress.org/support/topic/ticker-does-not-scroll/)
 * I upgraded to 1.4.0 and the ticker no longer scrolls.
 * I haven’t paid for the ‘continuous scroll’ option, but it worked before for just
   an eye-catcher.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fticker-does-not-scroll%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [Iftekhar Alam](https://wordpress.org/support/users/ikialam/)
 * (@ikialam)
 * [1 year, 2 months ago](https://wordpress.org/support/topic/ticker-does-not-scroll/#post-18336890)
 * Hello Ken,
 * Thanks for reaching out.
 * I understand that your ticker stopped scrolling after upgrading to version 1.4.0.
   Let’s troubleshoot this together!
 * I checked your website’s source code and noticed that the ticker initialization
   script is missing:
 *     ```wp-block-code
       <script>  jQuery(function(){    jQuery("#ticker").liScroll();  });  </script>
       ```
   
 * This script is responsible for making the ticker scroll. Please check the following:
    - **Ensure the ticker is enabled** in the plugin settings.
    - **Disable any caching or minification plugins** and clear your browser cache(
      Press **Ctrl+Shift+Del** → Clear Cache).
    - **Check for JavaScript conflicts:** Open your browser console (Press **F12**
      → Go to the **Console** tab) and see if any errors appear.
    - **Try temporarily switching to a default theme** (e.g., Twenty Twenty-Four)
      and deactivating other plugins to check for conflicts.
 * Regarding “continuous scroll,” there is no option by that name in the plugin.
   Could you clarify what you meant by that? Happy to assist further!
 * Best Regards,
   Iftekhar
 *  Thread Starter [Ken Waters](https://wordpress.org/support/users/wetken/)
 * (@wetken)
 * [1 year ago](https://wordpress.org/support/topic/ticker-does-not-scroll/#post-18454225)
 * What wordpress structure file includes the code you mention? Maybe this was deleted
   in the update.
 * I now have a different problem; when I go to the T4B News Ticker page in the 
   Admin interface the three tabs – ‘General Settings’, ‘Ticker Contents’ and ‘Advanced
   Settings’ are all empty. I tried deleting and re-installing the plugin but it
   made no difference.
 * WP 6.8.1

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Ticker does not scroll’ is closed to new replies.

 * ![](https://ps.w.org/t4b-news-ticker/assets/icon-256x256.gif?rev=3237971)
 * [T4B News Ticker - Responsive News Scroller, Slider, and Animations](https://wordpress.org/plugins/t4b-news-ticker/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/t4b-news-ticker/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/t4b-news-ticker/)
 * [Active Topics](https://wordpress.org/support/plugin/t4b-news-ticker/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/t4b-news-ticker/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/t4b-news-ticker/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [Ken Waters](https://wordpress.org/support/users/wetken/)
 * Last activity: [1 year ago](https://wordpress.org/support/topic/ticker-does-not-scroll/#post-18454225)
 * Status: resolved